Porsche Silver Spring

Poor Experience with Service Dept (swirl marks on car) I recently took my 2017 Cayenne GTS to this dealer for 20K maintenance and a flat tire. The initial coordination and intake was flawless. I was given I recently took my 2017 Cayenne GTS to this dealer for 20K maintenance and a flat tire. The initial coordination and intake was flawless. I was given a nice 2018 Macan loaner and my car was ready after 1 day. When I went to pick up my Cayenne it looked as if someone had wiped it down with a bag of sand. There were swirls marks all over the entire vehicle from the roof to the brake lights to the side panels. I'm a fairly serious car buff, so I personally detail all of my vehicles and had just recently clayed, polished and waxed my Cayenne. It was one of the most horrific things I had ever seen on one of my cars outside of being in a bad accident. All of this happened around the service departments closing time, so there were no managers onsite to address the issue and unfortunately the junior staff there did not seem equipped to handle a problem like this. They basically told me to take the car and call the service manager the next day. I was not comfortable with taking my vehicle in that condition and requested that they allow me to keep the loaner so that the car could remain with them until management arrived in the am. The situation at this point goes from bad to worse, as the staff members told me that I couldn't keep the loaner because they were reserved to other customers the next morning. They did eventually offer to take a video and pictures of the car before I left, but I still was not comfortable with taking it and ordered an Uber in order to leave the car there. After this back and forth with the staff for 10min or so a senior sales person (Scott Veneziani) came over and took control of the situation as I would expect from a Porsche dealership. He made some calls and then promptly gave me the keys back to the loaner and told me that this would be made right and that the service manager would be in touch first thing in the morning. The service director called me the next morning very apologetic and explained how they would fully detail the car in order to restore it back to it's original condition. I picked up my car two days later with it looking almost as good as new. Although I had a horrible experience with the junior staff on the initial pick up of my car, Scott and the Service director salvaged the situation and made me whole again by restoring my car. All in all, I certainly would not recommend allowing this dealer to wash your Porsche. I was never given an explanation as to what happened but I'm very concerned with a dealer that would allow something like this to happen to one of their customers vehicles. I also do not know that I will ever use them again for service. This was just something very unexpected coming from a Porsche dealership. More

Thank You Porsche Silver Spring ! I recently purchased a 2014 Boxster from Porsche Silver Spring. As an out-of-state buyer I had worked with Casey P. and Scott V. to secure the vehicl I recently purchased a 2014 Boxster from Porsche Silver Spring. As an out-of-state buyer I had worked with Casey P. and Scott V. to secure the vehicle. I must say the experience could not have been better. Both Casey and Scott went above and beyond expectations pre, during and post sale. Regarding the vehicle itself, I could not be happier. It was everything as advertised and more. Casey and Scott were knowledgeable, professional and attentive. I would not hesitate to purchase another vehicle from Porsche Silver Spring. Thank you, Casey and Scott, for making the buying experience as seamless, and pleasant, as possible. More

Awesome! I would recommend Porsche Silver spring to everyone! From Casey Parkin (sales guy), to Linda Harouna to Scott V and to everyone one else there! M I would recommend Porsche Silver spring to everyone! From Casey Parkin (sales guy), to Linda Harouna to Scott V and to everyone one else there! My expectations are always exceeded with everything and I intend to order a new 911 next summer. I guess buying 3 cars in the past 3 years is a great indicator that I’m a Porsche Silver Spring customer for life!! More

Great car buying experience from the top Porsche team. I want to thank RJ Sidhu, Casey Parkin, and Porsche Silver Spring for a wonderful car buying experience. RJ Sidhu knows the products inside and out n I want to thank RJ Sidhu, Casey Parkin, and Porsche Silver Spring for a wonderful car buying experience. RJ Sidhu knows the products inside and out no matter if you want a base Macan or GT2RS with Weissach package. They are very straightforward throughout the entire process and are professional from start to finish. If you are looking for a Porsche go to Porsche Silver Spring and ask for RJ Sidhu. More

a leisure day at the dealer Casey, RJ, and the P-team is tier 1. They are professional, prompt, and transparent. The market is flooded with plenty of "cheap" Porsche; but if you' Casey, RJ, and the P-team is tier 1. They are professional, prompt, and transparent. The market is flooded with plenty of "cheap" Porsche; but if you're interested in Porsche cars that are solidly well maintained and fair pricing, then Porsche of Silver Spring is place. From arrival to the test drive and paperwork, the entire process was enjoyable...so enjoyable that I adopted a 2017 991.2 4S the same day. What a machine- the real Ultimate Driving Machine! Danny T. More

Excellent professional agents Scott and the other staff on site were very helpful and courteous. They certainly made my buying experience a pleasure. Their attention to detail and Scott and the other staff on site were very helpful and courteous. They certainly made my buying experience a pleasure. Their attention to detail and their expertise on all things Porsche was impressive. Highly recommend. More

Porsche of Silver Spring - Outstanding Had the opportunity to visit Porsche of Silver Spring yesterday to pick up a new car. We always hear about problems or issues with car dealerships but Had the opportunity to visit Porsche of Silver Spring yesterday to pick up a new car. We always hear about problems or issues with car dealerships but it’s unusual to learn about the good guys! Casey and the team went above and beyond resulting it a first class buying experience. From start to finish these guys are excellent. I highly recommend them if you are in the market for a new or used Porsche. More

Excellent personalized service Casey provided excellent guidance and personalized support for ordering proper model for me. He was able to explain the product and processes with ter Casey provided excellent guidance and personalized support for ordering proper model for me. He was able to explain the product and processes with terms that I could understand. Kevin's help to finalize the process made the whole delivery experience a very pleasant one. More

Two outstanding buying experiences I've purchased two Porsches (2018 911 T and 2015 Cayman GTS) from Porsche of Silver Spring and worked closely with Scott Veneziani each time. He's an I've purchased two Porsches (2018 911 T and 2015 Cayman GTS) from Porsche of Silver Spring and worked closely with Scott Veneziani each time. He's an outstanding sales person but - more importantly to me - he is a great advisor to the buyer in helping to suggest models, options, etc... I also worked with Casey Parkin for the first time in this most recent purchase, who was great to work with and helped secure a building slot that resulted in my car being delivered more than a month sooner than expected. I thank both Scott and Casey and I will continue to purchase cars from Porsche of Silver Spring in the future. I cannot recommend them and the dealership highly enough. More

Friendly and Helpful This is the best Porsche dealership in the area. All staff is friendly and helpful with your needs when you arrive and makes sure you leave satisfied This is the best Porsche dealership in the area. All staff is friendly and helpful with your needs when you arrive and makes sure you leave satisfied. I have not had any issues with buying a car or having my car serviced here at this dealership. Will always recommend it and will be back in the future. -GL More