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Porsche West Palm Beach - Service Center

West Palm Beach, FL

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11 Reviews

11 Reviews of Porsche West Palm Beach - Service Center

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May 21, 2022

I bought a pre owned car under warranty from Porsche that the previous owner replace the seat under warranty. When I bought the car I didn’t realized they’ve replaced it with the wrong part. So I called them More

by Osher
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Megan Wall
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Had a terrible time here. 991.2 turbo s had engine faults etc all under warranty. Nothing was fixed. Service manager said to my wife it was because the car wasn't driven hard. I beg to differ my wife doesn't More

by jeblood
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
David Eberlein
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

Don’t service your car at this dealership!!!! I never leave negative reviews but I’m still so upset about the Braman service negligence. I purchased a “Porsche" vehicle brand for the assured quality, pre More

by jienadeeb
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sale department
September 29, 2020

I had an experience today that proved that WPB Braman Porsche is an outstanding dealership. Earlier, I was disappointed with a service related technicality that Megan Wall, as the service manager, took More

by SusanJeck
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Megan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Porsche West Palm Beach responded

Susan, Thank you for your shared experience, you are always in good hands with Megan. We are lucky to have her as part of our team! Thank you for being a valued customer and please don't hesitate to reach out directly if there is anything else we can do!

February 28, 2020

My mother in law was returning the leased car of her deceased husband, a terrible day. Kathleen was doing her best but the return ended up being more complicated than we understood. Alec Friedman umped More

by Mikejkelly27
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alec Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen
Mar 03, 2020 -

Porsche West Palm Beach responded

Mikejkelly27, Thank you for your shared experience, you are always in good hands with Alec. We are lucky to have him as part of our Team! Thank you for being a valued costumer and please don't hesitate to reach out directly if there is anything else we can do!​​​

July 30, 2018

Exceptional Service and Care My sales rep, Ms Emily Santiago-Friedman, repeatedly goes out of her way to provide me with world-class customer support. She has even come to my hous More

by SteveL2
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Emily Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2015

Service from xxxx I took my Panamera in because the oil change light was on. On the way to Braman, the check engine light went on. They did the oil change and replace More

by Pam I Am
Customer Service
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Eric Mastracchio
December 25, 2014

bad attitude This dealership doesn't return calls, acts like they don't care, doesn't do what they promise and doesn't care about wasting customers time. Awful More

by dw67
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
service
August 21, 2014

The best customer service I've experienced I can't begin to convey how impressed I was with the service I experienced recently at the Braman Porsche Service department. I arrived late on a Satu More

by evhudsons
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
the entire service and parts department
January 16, 2014

Tom the service manager is a true professional, we just sold and had a brand new 2014 turbo S cab delivered to one of our clients at his Palm Beach home. When the car arrived it was making a strange sound More

by Paulgavel1
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom service manager
1
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