Precision Acura of Princeton

Easy transition Easy process from online shopping to OTD. Prompt reply on info you ask for. Excellent matching price if found in other competitor's quotes. Good cu Easy process from online shopping to OTD. Prompt reply on info you ask for. Excellent matching price if found in other competitor's quotes. Good customer service. More

Treated like family This is the second car I have brought at precision acura I like going there they treat you like family make sure your happy and work with you to get y This is the second car I have brought at precision acura I like going there they treat you like family make sure your happy and work with you to get you what you want More

Very good experience and good deal Very nice place. The sales person Guz is very professional and very helpful. He went over all details of the car. I really had a pleasant experience w Very nice place. The sales person Guz is very professional and very helpful. He went over all details of the car. I really had a pleasant experience with this dealership. More

excellent experience Ahmed was excellent salesperson, helpful ,taking all his time to explain all the features in the car. This is the third time I am buying an Acura with Ahmed was excellent salesperson, helpful ,taking all his time to explain all the features in the car. This is the third time I am buying an Acura with Ahmed at Precision Acura in Lawrenceville N.J. More

Ames is the best ! Knowledgeable, helpful, caring and honest. If all car salespeople were like him, buying a car would be far less stressful for more buyers. I left the Knowledgeable, helpful, caring and honest. If all car salespeople were like him, buying a car would be far less stressful for more buyers. I left the dealership thinking I received a very fair deal. Ames Heba is a real difference maker. More

Best Dealership Experience From the minute I walked through the door until the minute I drove off the lot, this is what I expect when buying or leasing a car. Ahmed was a pleasu From the minute I walked through the door until the minute I drove off the lot, this is what I expect when buying or leasing a car. Ahmed was a pleasure to work with. Becky, the finance manager was as well. The entire experience was quick and efficient and there were no games, just excellent customer service. More

Excellent car buying and customer service experience It was awesome working with Gus, he is very friendly, respectful and he took us for the test drive. He explained all the features of the car and also It was awesome working with Gus, he is very friendly, respectful and he took us for the test drive. He explained all the features of the car and also followed up after purchasing the car to check if we had any questions. This was very pleasant car buying experience. I would highly recommend this dealership. More

Since I brought my car for service in 2018, I'm always having issues. Had to go back twice because they didnt do the transmission service correctly. Went in for brakes, left there with 3 lug nuts, where a having issues. Had to go back twice because they didnt do the transmission service correctly. Went in for brakes, left there with 3 lug nuts, where are the other two? And that is a safety concern. At the end of 2018, I called them about a TSB about certain vehicles are burning excessive oil. They told me no, you're car isn't burning oil, (in aggressive manner)... well how would they know that if they haven't checked my oil? After that, I'm getting oil messages on my dash. Went in, they told me it was my oil pressure sensor. I replaced that. Lights came back on.. they said nothing, just reset it, so I let it go. Months later I did an oil change, same day, my oil light came on. They said is my oil pressure sensor.. Again? Now you're pulling thing out your butt! I brought up the TBS, and finally almost near the dead line, they started to a oil consumption test. An oil consumption test is to tell how much of the oil your vehicle is burning. You're supposed to change the oil and its filter, &come back every 1000-1500miles 3 separate times. I've talked to Allen, the director of service, and told me NO ACURA dealership changes the oil and filter when doing an oil consumption test. I just called Davis Acura.. and they agreed that YOU ARE IN FACT SUPPOSE TO CHANGE THE OIL AND THE FILTER. I knew that as well, I worked as a service advisor at other dealerships and have a degree in automotive. So for Allen to LAUGH over the phone talking about no, they are not suppose to change the oil and filter, seems not only foolish, but ignorant as well. A small dealership with a small team, will rush your vehicle in and out. Rushing only brings us back and upset! And they do not want to handle warranty work because how little of a team they have. The dealership gets paid for warranty work! I can provide pictures of my same oil filter I brought in may, and my automotive degree! Oh and if you give them bad reviews, they will deleted/ replace your emails, so you wont give them a bad review and it wont affect their bonuses! And please dont try to contact me because I rated you a low star, Allen laughed at me.. hopefully he's laughing at this. && Ladies, because careful with the bs that comes out of their mouth. They only sell you things that you don't need! As a female, reason why I went to automotive school. More

AWESOME customer service & overall experience My experience at Precision Acura of Princeton was wonderful ! Gus was such a pleasure to work with. He was understanding, respectful of what I wanted, My experience at Precision Acura of Princeton was wonderful ! Gus was such a pleasure to work with. He was understanding, respectful of what I wanted, and informative. He went above and beyond to make me feel comfortable about making such an important decision of purchasing a new car. I highly recommend visiting this establishment for your next car! More