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Precision Honda - Service Center

Downey, CA

4.7
441 Reviews
Call Service Center (562) 929-7000

441 Reviews of Precision Honda - Service Center

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September 01, 2025

All the staff that I had to talk were very patient and helpful. Would recommend to family and friends. More

by yuyoarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Salao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Precision Honda responded

yuyoarm, Thank you for taking the time and leaving us review !We’re delighted to hear that our staff were patient and helpful throughout your experience. Your recommendation means a lot to us, and we truly appreciate you spreading the word to your family and friends.-Dennis Alejo GSM

September 01, 2025

I was explained everything in full and all my questions were answered! Everything was emailed to me including the recommendations which was great! More

by anyssa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Precision Honda responded

anyssa, thank yo for taking the time and leaving us a review We're glad to hear that everything was clearly explained and that all your questions were answered. Providing thorough communication and follow-up, like emailing recommendations, is something we pride ourselves on.-Dennis Alejo GSM

September 01, 2025

I always request Gigan Gutierrez whenever I have my car serviced. He is friendly and provides great customer service. More

by cindypelusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Precision Honda responded

cindypelusa1, We’re thrilled to hear that Gigan , Gutierrez consistently provides you with friendly and excellent customer service. He’s truly a valued member of our team, and we’re glad to know he’s making your service experience a great one. -Dennis Alejo GSM

September 01, 2025

Grea customer service. Really enjoyed talking with service representative. Hundred percent satisfaction and recommended to my family and friends. More

by John Jang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
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Sep 01, 2025 -

Precision Honda responded

John Jang , We're thrilled to hear you had a great experience and truly enjoyed speaking with your service representative. Providing 100% satisfaction is what we strive for, and your recommendation to family and friends means the world to us.-Dennis Alejo GSM

September 01, 2025

Guillermo was very attentive and helpful with my car service needs. Will return to service with Guillermo outstanding service advisor! More

by emiliobarrazag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Precision Honda responded

emiliobarrazag, thank you for your feedback! We’re so pleased to hear that Guillermo provided you with attentive and helpful service. He truly is an outstanding service advisor, and we’re lucky to have him on our team. We appreciate your trust and are thrilled to know you’ll be returning. We look forward to seeing you again at Precision Honda! -Dennis Alejo GSM

September 01, 2025

1 suggestion have a separate line for appointments and 1 without appointments. I waited too long in the service line with an appointment. More

by Hunnybunches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Precision Honda responded

Hunnybunches, thank yo for taking the time and leaving us a review ! Thank you for the suggestion we are currently working on a solution. We look forward to assisting you again in the future !-Dennis Alejo GSM

September 01, 2025

Prices have rise to an extreme was never like this before I was a little disappointed.Gihan was great. More

by Corinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2025

The renovation is welcoming. Need to fine tune drive-up service. Even with an appt cars were randomly selected. There was no system in place. I waited 10 mins to get a number wh More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Precision Honda responded

MV, Thank you for taking the time and leaving us review ! We will go ahead and discuss this with our team. -Dennis Alejo GSM

September 01, 2025

Great service always gives it to me straightforward and super fast service when I drop off my car More

by alantorres73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Precision Honda responded

alantorres73, Thank you for taking the time and leaving us review !We’re happy to hear that you appreciate our straightforward and fast service. Making your experience smooth and efficient is always our goal. We truly value your continued trust and look forward to taking care of your car for years to come!-Dennis Alejo GSM

September 01, 2025

Very fast process for my oil change. Robert was amazing throughout the process. Would definitely recommend the place and Robert More

by mmonroy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Precision Honda responded

mmonroy16 , thank you for taking the time and leaving us a review !We're so glad to hear that Robert took great care of you and made your oil change quick and easy. Fast, reliable service is what we strive for, and it's wonderful to know Robert delivered just that.-Dennis Alejo GSM

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