Premier Kia Of Branford

A great welcoming and relaxing experience! After a day of car browsing, I pulled into Kia on the ride back home. I was greeted by Patrick on the lot and and he showed me where to find new inven After a day of car browsing, I pulled into Kia on the ride back home. I was greeted by Patrick on the lot and and he showed me where to find new inventory. After a quick test drive I went home with a lease estimate and a good feel for the different models. The next day he guided me through the lease process and welcomed me as the newest member of the Kia family! I would absolutely recommend Patrick and Premier Kia to anyone looking for a comfortable car buying experience! More

BLACKMAIL AND BULLYING!!! I bought a 2019 Kia Forte in December of 2018 and was actually quite excited about the vehicle, it had many of the features that I was looking for and I bought a 2019 Kia Forte in December of 2018 and was actually quite excited about the vehicle, it had many of the features that I was looking for and also at a very reasonable price. Unfortunately the vehicle has a huge problem, the transmission was not designed properly and failed just after the car hit 5000 miles, needless to say it was very disappointing. I left my car with the dealership for about 2 weeks in which time I was given a loaner with enormous PREMIER KIA stickers stuck to the 2 front doors, I was not happy about having to drive that around for 2 weeks, a mobile billboard for the dealership which basically screams "MY CAR IS BROKEN", not to mention it looks tacky. I guess it was better than having no car at all to drive. I was told that my vehicle was the 3rd vehicle that the dealership would be repairing for the transmission problem, also that Kia is now making them stock the transmission as this is a known problem. I received my "fixed" car back from the dealership on May 1st. I drove it home from the dealership and noticed a problem when I was breaking to turn into my driveway and I thought oh god what now, I kind of just dismissed it hoping it was a one time event, NOPE, the next morning the same bucking occurred when I was getting off the exit ramp to go to work. I received a call from the dealership later that day inquiring about how my car was doing, but not really they just wanted to talk to me about a negative review my husband left about the vehicle. I told them about the new issue and was told to bring my car in the next morning(today). When I got to the dealership this morning I was told by the service manager that the owner instructed him he was not to touch my car until my husband removed his negative review. I was in shock actually dumbfounded that this was happening. The dealership is basically blackmailing and bullying me so they don't have a bad review, well now they have another one. My husband wrote a review on Yelp expressing our dissatisfaction with the vehicle, he chose to write it on the dealer page as he wanted to let people in our area know not to purchase a 2019 Kia Forte, he did not disparage the dealership. It is disgusting the way the owner (Bob Alvine) is behaving. I will not be returning to the dealership for any reason nor will I ever buy a Kia again. This whole experience has left such an awful taste in my mouth, I guess it just goes to show you get what you pay for (buy a cheap car, get cheap service). More

Patrick was great. Enjoyed my experience at Premier. Found the car I wanted. I would recommend this dealership to everyone. Friendly environment, friendly st was great. Enjoyed my experience at Premier. Found the car I wanted. I would recommend this dealership to everyone. Friendly environment, friendly staff. Great experience. More

Great Guys (Patrick and Jeff), great customer service cars Patrick was a great salesman, kept in touch and helped us out a lot to find the right car. They worked out a great lease for us and were kind enough t Patrick was a great salesman, kept in touch and helped us out a lot to find the right car. They worked out a great lease for us and were kind enough to make the price meet our range as much as possible. 10/10 would recommend a Kia and this dealership (especially Patrick). More

THANK YOU PATRICK!!! The entire staff at Kia was absolutely wonderful and so helpful! Patrick was my sales consultant and made sure that everything was perfect for me the The entire staff at Kia was absolutely wonderful and so helpful! Patrick was my sales consultant and made sure that everything was perfect for me the day of delivery of my first car and helped me with every step of the way. Any issue i had, he was there to help! I definitely recommend this specific Kia and Patrick Jalbert! Thank you again Patrick More

Perfect This is my third car from premiere kia all the staff there is great. Jeff nick.Carlos. they 'really work with you . I highly recommend this dealership This is my third car from premiere kia all the staff there is great. Jeff nick.Carlos. they 'really work with you . I highly recommend this dealership. More

Great experience! Nathan helped me with all my questions and concerns. He was very polite, and professional. Got a great price, great warrantee and I drove out of th Nathan helped me with all my questions and concerns. He was very polite, and professional. Got a great price, great warrantee and I drove out of there with a newer car that same day! More

At Premier it can be done! I came in looking for a larger SUV to accommodate my family.I went to another dealership earlier and they could not do it. I went back to KIA where I I came in looking for a larger SUV to accommodate my family.I went to another dealership earlier and they could not do it. I went back to KIA where I bought it and Nathan and his team were able to help me! More

Five Stars! Having Nick as a salesperson make my decision very easy. While he was patient and understanding of my wants in a car, he took the time to find the per Having Nick as a salesperson make my decision very easy. While he was patient and understanding of my wants in a car, he took the time to find the perfect color style and price I was looking for More