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Premier Kia Of Branford - Service Center
Branford, CT
100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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100 Reviews of Premier Kia Of Branford - Service Center
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August 22, 2018
Great Experience Online Service appointment , very easy to make. From the time I drove in to the time my Service was completed, I felt that the Service team had my b Online Service appointment , very easy to make. From the time I drove in to the time my Service was completed, I felt that the Service team had my best interest in mind. The waiting area is simply Fabulous .I highly recommend this facility !!! More
by kiajack
Employees Worked With
Carl Field, Jennie Bunnell
Helpful July 27, 2018
Shady service practices Went to Kia looking to get out of my 10yr old nissan maxima. It was falling apart little by little. When I got there I was greeted my Mitch. He was ve Went to Kia looking to get out of my 10yr old nissan maxima. It was falling apart little by little. When I got there I was greeted my Mitch. He was very nice and helpful also he understood what I was trying to accomplish. We found a highlander awd that I liked and the finance guy (Jason) worked real hard to get me approved. Jason was excellent in working the finance magic to get me what I wanted......even if he is a COWBOYS FAN! LOL. I would recommend them to anybody and already have. They are an excellent dealership. I recommended they to a coworker who bought a car, then my wike bought a 2010 Sorrento. Well they replaced a part on the drivers side mirror and the mechanic broke the clips that hold the mirrir in place. It falls out when driving. Went back to have them fix it and they said how do we know we did it and would fix the part they broke. They were the only ones to touch the car. I will not be goung back there and will never recommend them ever. More
by packerfan0417
Employees Worked With
February 02, 2018
Engine My engine seized due to a recall issue. Not ideal. John in their service department was professional and courteous. They took care of my vehicle and m My engine seized due to a recall issue. Not ideal. John in their service department was professional and courteous. They took care of my vehicle and made sure I was set up with a loaner so transportation to work was not an issue. They also made sure I was set moving forward and they made sure I knew I was covered. Got my car running like new! More
by SorentoSteve
Employees Worked With
John J. Griffin Jr.
November 03, 2017
Premier Kia Sales and Service performance-Unsurpassed! The day my service was scheduled, there was a big windstorm in Branford that knocked out all the eletric power at the Kia Service center in Branford. The day my service was scheduled, there was a big windstorm in Branford that knocked out all the eletric power at the Kia Service center in Branford. Nevertheless, they serviced my car quickly and thoroughly at my appointed time under this very difficult situation! More
by kentiger112
October 26, 2017
A Pleasure As Usual I live in MD. But get my car serviced here. Why? You can't beat the friendly, professional people. The spacious modern wait area, where you can see yo I live in MD. But get my car serviced here. Why? You can't beat the friendly, professional people. The spacious modern wait area, where you can see your car being worked on. The great pricing. The availability for appts. In MD, I may have to wait 2 weeks for an OIL CHANGE! I've called as late as a Friday, and could get in the next day. The key here, consistency. I haven't been disappointed yet. More
by AC3
Employees Worked With
Lisa Ingles
October 12, 2017
Always a pleasant experience Service department is always very attentive. Lindsey, Lisa and Carl are very pleasant and thorough. Everything is always explained very well and with Service department is always very attentive. Lindsey, Lisa and Carl are very pleasant and thorough. Everything is always explained very well and with a smile. More
by Steve C
Employees Worked With
Lindsey Stamp, Carl Field, Lisa Ingles
October 09, 2017
outstanding.., terrific, staff was also very helpful, fantastic service, very pleasant experience. would HIGHLY recommend Carl and his staff ! all my questions were answered , I rate the service 100% fan fantastic service, very pleasant experience. would HIGHLY recommend Carl and his staff ! all my questions were answered , I rate the service 100% fantastic !!!! thank you More
by kia ownergran
Employees Worked With
Danielle and another young lady, but i don't know her name., Carl Field
October 03, 2017
Helpful every time!! I ordered parts for my Kia online at MyKiaparts.com (which this dealership runs) and Greg , the gentleman in parts not only told me about 2 small part I ordered parts for my Kia online at MyKiaparts.com (which this dealership runs) and Greg , the gentleman in parts not only told me about 2 small parts i did not know i needed when i ordered item but also when we had difficulties with shipping he went above and beyond to make sure i got part! When i called again to order more parts (cause he was so great the 1st time :) he proceeded to seek information about the problem i was having with my car so he could give input and returned my call promptly. I would ABSOLUTELY recommend this dealership and mykiaparts.com because they care about their customers and because of the stellar experience i had with Greg in their parts department! ! More
by valerie goodnow
Employees Worked With
September 28, 2017
Excellent Service Shortly after purchasing our 2017 Sorento, It was stolen from our driveway. With great fortune, we got our car back, but the interior was trashed!! Na Shortly after purchasing our 2017 Sorento, It was stolen from our driveway. With great fortune, we got our car back, but the interior was trashed!! Nate helped us out tremendously and made sure that we got our car back looking the way it did the day we bought it. Great service all around at premier Kia! More
by Kellykay203
September 25, 2017
Love my car, great service I bought a 2012 Kia Soul from Premier Kia, and I absolutely love my car. The people at the dealership are really nice, and the guy who sold me the car I bought a 2012 Kia Soul from Premier Kia, and I absolutely love my car. The people at the dealership are really nice, and the guy who sold me the car (Nate) always remembers us when we go in for servicing, even if we haven't been there in a long time. I had to get my car worked on today and the people at the shop were really nice and made things a lot less stressful. More
by Sarah929
Employees Worked With
