Premier Subaru

New Subaru Forester I recently purchased a new 2020 Subaru Forester at Premier Subaru in Branford. I made an appointment initially with my daughter, and my wife met the I recently purchased a new 2020 Subaru Forester at Premier Subaru in Branford. I made an appointment initially with my daughter, and my wife met the same salesman (Adam) the next day. Adam was understanding of our circumstances and quickly accommodated our requests to see different cars despite the freezing cold weather. This allowed us to independently arrive at a car and trim level that met our families needs and current budget. We had done research online but there is nothing like actually sitting in the car to get a feel for what's going on. The forester is comfortable and has fantastic visibility, and before you dismiss it as not having enough pep, try pushing the little s button for sport mode before you get on the highway. Adam walked me through that and more during the test drive. Once we purchased the vehicle my wife and I got to spend individual time with Andi, who walked us through the technology involved with the car and trained us how to use it. Cars these days have complicated computer systems and Andi got us up to speed. Speaking of Speed, the whole car purchasing process went very quickly thanks to Adam's planning, and the finance manager (Jack?) proficiency with the paperwork. My not remembering his name is a testament to how well he did his job! I brought a check, a loyalty coupon, and a credit card. He asked a few questions, I said yes, or no, then we patiently waited for the seventies era printer to complete the registration form. More

I have been a customer of Premier Subaru for many years and I have never been disappointed. They are very customer service orient. Rare these days. and I have never been disappointed. They are very customer service orient. Rare these days. More

2018 Legacy purchase Jack patiently explained fees & warranties involved & answered ALL questions. Andi was sweet & amazingly helpful showing us the functions. Took a long Jack patiently explained fees & warranties involved & answered ALL questions. Andi was sweet & amazingly helpful showing us the functions. Took a long 5 1/2 hours! More

This is the second Subaru I have leased through Premier Subaru. This experience by far exceeds my first experience 3 years ago. My saleswomen , Jessica Venditto, saw to every detail. From turning in my pr Subaru. This experience by far exceeds my first experience 3 years ago. My saleswomen , Jessica Venditto, saw to every detail. From turning in my previous lease to leasing my new Forester. Andy spent so much time teaching me about my new Forester and showing me every new upgrade feature And answering all my questions. And Michael worked out my lease details. The folks at Premier Subaru in Branford are an exceptional team. I was in and out quickly and drove away with an awesome Subaru. I wholeheartedly recommend Premier Subaru in Branford. If you are in the market for a new subaru or looking for service. This state of the art dealership is amazing. Thank you Jessica and thank you Rick! More

I was very pleased with Premier Subaru of Branford. My family and I have purchased many Subaru's and Premier has been my favorite by far. My only complaint would be with the detailing and application family and I have purchased many Subaru's and Premier has been my favorite by far. My only complaint would be with the detailing and application of the protective coating. My car came out with more swirl marks than it went in with. If I could go back, I would have never opted to have Premier subaru do this service. I now need to pay a professional detailer for a car I've just purchased. More

My wife and I recently purchased a new 2020 vehicle from Premier and we couldn’t be more disappointed. Our sales rep mislead us with smoke and mirrors. We thought we were getting a good deal and good packa Premier and we couldn’t be more disappointed. Our sales rep mislead us with smoke and mirrors. We thought we were getting a good deal and good package, but we in fact did not. We found out today, that we could have purchased the same vehicle with additional components for more than $500 less if we had gone to Quality Subaru in Wallingford. Not to mention that I wasn’t given much for my trade in. Premier has since had the audacity to not admit that they mislead us. To make matters worse, Premier did not honor my military Veterans discount. I will never purchase another vehicle from Premier and I will insure all of my friends and family go to law where. Stay away from this dealer at all costs. Their GM of Sales blatantly argued with me and called me a liar. Talk about great customer service. More

A-1 dealership. Professional from walking into the showroom to driving off the lot. Obviously they operate by”The customer is always right” . Was given a complete hands on demo of all the bells and wh showroom to driving off the lot. Obviously they operate by”The customer is always right” . Was given a complete hands on demo of all the bells and whistles (that I was unfamiliar with) until I felt completely comfortable with their use and drove away knowing that I had brought from a top notch dealership More

5 Stars, No Question From start to finish, our experience with everyone at Premier Subaru was top shelf. They were professional, friendly, informative, up front with us, From start to finish, our experience with everyone at Premier Subaru was top shelf. They were professional, friendly, informative, up front with us, and on time with each step in the process of looking for, test-driving, and ultimately leasing our new car. More

Parker was friendly and welcomed questions about Subaru cars. Very good customer service. The New Show is STATE OF ART. One suggestion , night shoppers The cars might show better under A well listed cars. Very good customer service. The New Show is STATE OF ART. One suggestion , night shoppers The cars might show better under A well listed indoor or canopy area. More