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Premier Subaru
Branford, CT
2,933 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE!
Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,933 reviews
September 15, 2016
Terrible experience I have dealt with a number of Subaru dealerships around the state, but Premier is by far the worst I have ever had to deal with. The sales department I have dealt with a number of Subaru dealerships around the state, but Premier is by far the worst I have ever had to deal with. The sales department is fine, not the most informative or knowledgable, but it was a fine experience since I knew what I was looking for. I bought a certified pre-owned legacy and after a couple of months the brakes were acting up, so I brought it back thinking they might stand behind their product. Well I was wrong. Not only did they not stand behind their product but they, without hesitation, instantly placed the blame on me and continued to lecture me with the utmost condescension. The service manager was completely unwilling to even hear what I had to say. Not only that, they also never changed the air filter, which was filthy and had sticks and other debris on it, nor did they change the cabin filter ON A CERTIFIED CAR... I will never, ever, ever, recommend anyone go here. EVER. More
by Rye
Employees Worked With
Gary Christiansen
Helpful September 14, 2016
Outstanding Service I was very impressed and pleased with the outstanding service I received from Lucas Pannone at Premier Subaru. He answered any and all questions that I was very impressed and pleased with the outstanding service I received from Lucas Pannone at Premier Subaru. He answered any and all questions that I had and was very thorough and professional the whole time.Any worries or concerns I had, Lucas put my mind at ease. I highly recommend to anybody considering purchasing or leasing a vehicle to visit Premier Subaru and ask for Lucas Pannone to receive the best service possible. More
by Synthesis 2018
Employees Worked With
Lucas Pannone
September 14, 2016
Great Customer Service! I purchased a new Subaru Outback Limited the other day and picked it up today. From the test drive through the paperwork and then learning all of the I purchased a new Subaru Outback Limited the other day and picked it up today. From the test drive through the paperwork and then learning all of the new features of my car, Premier Subaru, along with the salesman Jason Jarkes made me feel very comfortable with the purchase. Jason spent all of the time that I needed to make me understand how all of the safety features worked. I appreciate it and thank you Jason and all of the others that made my buying experience so enjoyable. Bill Hinners More
by chefbill1
Employees Worked With
Jason Jarkes, Joseph Zerbo
September 13, 2016
awesome experience I worked with Barb Mullen to lease my new Subaru and it was so easy. She is so friendly and knowledgeable. It took no time to make it all work. Premie I worked with Barb Mullen to lease my new Subaru and it was so easy. She is so friendly and knowledgeable. It took no time to make it all work. Premier should be so proud to have her. I love my car! More
by silver lining
Employees Worked With
Barbara Mullen
September 12, 2016
Awesome!! Great experience!! Would definitely recommend to others. Great people!! I have been wanting my Crosstrek since it came out and they made it very easy Great experience!! Would definitely recommend to others. Great people!! I have been wanting my Crosstrek since it came out and they made it very easy to get. Extremely happy!! More
by Zunimendez
Employees Worked With
Rob Weljkovic, Nadine Mezzano
September 11, 2016
Excellent The salesman was very informative and gave to the point instructions as to what to do with car. I will definitely recommend to who is shopping for a p The salesman was very informative and gave to the point instructions as to what to do with car. I will definitely recommend to who is shopping for a pre owned car. More
by manchanda52
Employees Worked With
Jason Jarkes
September 10, 2016
I love my Subaru Legacy LTD Bought a certified used car with very low mileage.Off course I did had some concerns, but was quickly resolved by the dealer personnel and managemen Bought a certified used car with very low mileage.Off course I did had some concerns, but was quickly resolved by the dealer personnel and management. They made every effort to make sure I'm satisfied with my car. My salesman was Jeff Lambert. I recommend this dealer to everyone who needs a realiable Certified used car with AWD, and I can't wait to drive it this winter. More
by Edna 09/07/16
September 10, 2016
Enjoyable and efficient I was looking to replace my existing 4 cylinder Outback with a new 6 cylinder (3.6). I arrived at the dealership for the first time after 10.30 am, wa I was looking to replace my existing 4 cylinder Outback with a new 6 cylinder (3.6). I arrived at the dealership for the first time after 10.30 am, was immediately attended to by Jeff Lambert, the salesperson, and took a test drive of a 3.6 while my 2.5 was being evaluated. Jeff was able to find just the car I was looking for on the lot, fresh off the truck, had it prepped while I was completing the paperwork at amazing speed with Rodney and drove to the bank for a check. Jeff then ran me through all the new features of the car and the dealership's services (a lot of them) so efficiently that I was driving home in my beautiful red 3.6R by 1.30 pm. It would probably have been even faster if the DMV had not been a bit slow responding to Rodney's best efforts. As someone who doesn't like to shop in the first place and certainly doesn't like to be "sold" in the old style, this was a great and even enjoyable experience, given the good humor and professionalism of everyone I met. More
by Andy121
September 09, 2016
Great Experience After many months of research and visiting car dealerships I picked up my new Legacy yesterday at Premier Subaru. This is my first Subaru and my expe After many months of research and visiting car dealerships I picked up my new Legacy yesterday at Premier Subaru. This is my first Subaru and my experience with Premier was top notch. I was a bit of a skeptic, but the staff was friendly, knowledgeable and no hard pressure sale. Brian Canell was helpful when I was researching online. Jeff Lambert was great about making the whole process go smoothly. He even called me on his day off to follow up with me. Rodney helped me thru all the paperwork explaining everything and answering every single question I had before I could even ask. Jeff walked me thru everything in the new car and I didn't feel rushed at all. Extremely nice guy and made the whole process stress free. I love my new car!! More
by KathyMc
September 07, 2016
Amazing Dealership After visiting MANY car dealerships, I found a car online at Branford Subaru. I went straight there and met Rose who immediately helped me find the sp After visiting MANY car dealerships, I found a car online at Branford Subaru. I went straight there and met Rose who immediately helped me find the specific car and tell me all the details I wanted to know. She was very knowledgeable and always kept what my budget was in mind. I would gladly go back and do business with Rose and the Branford Subaru team again! More
by kaylak41088
Employees Worked With
Rob Weljkovic, Joseph Zerbo, Rose Elias
