Premier Subaru

Thank you Phil Simone for making the buying experience of my new Subaru a “10” !!! From my first interaction at Premier Subaru with Caitlin Williams to the completion of the sale with Phil Simone, along wit my new Subaru a “10” !!! From my first interaction at Premier Subaru with Caitlin Williams to the completion of the sale with Phil Simone, along with the help of Juan Peguero in the finance department, I could not be more pleased with the professionalism and team work in helping me purchase my very beautiful 2023 Subaru Forester. And, my thanks to Rick Marino for his warm congratulations on my new Subaru! The vert best Subaru dealership !! Thank You, Linda Lyman More

I am so happy I found my car and am welcomed into the Premier Subaru family.Thank you to Rick Marino and Tim Harris who were very kind, patient and knowledgable and helped me get this car . Jack expla Premier Subaru family.Thank you to Rick Marino and Tim Harris who were very kind, patient and knowledgable and helped me get this car . Jack explained paperwork well and thank you for making that stressful part happen .I loved Subaru school with Andi thank you Andi! I have so much to learn but know I can call Tim and Andi for help. And will I enjoyed meeting and talking with Bob Alvine the president of Premeir Subaru..What a wonderful dealership he has and the best of the best employees! Not only do I fell part of the Premier Subaru family but everyone is a true tomodachi!! Do mo arigato gozaimasu! Elaine More

Great customer service from Jake Guercia! Very helpful and he followed up; always professional and polite. The whole team was wonderful. Very helpful and he followed up; always professional and polite. The whole team was wonderful. More

I already wrote a review praising my time at Premier . I have no qualms writing one more specific in reference towards my sales- Tim. Tim understood that I really wanted an AWD, with a sweet deal and h I have no qualms writing one more specific in reference towards my sales- Tim. Tim understood that I really wanted an AWD, with a sweet deal and he treated me as though I was a patron purchasing the most expensive vehicle on the lot. He exemplifies professionalism and I hope I have the pleasure of recommending him to another Subaru purchaser . My finance specialist, Rodney made what could be slightly stressful, a supremely calm experience. 10 stars! More

Everyone was welcoming and kept me informed throughout the service process . I was made to feel quite comfortable the service process . I was made to feel quite comfortable More

Everyone was very helpful, they answered Al my questions. When I returned with my husband, my salesman was helping someone. We just stopped by with no appointment on a busy Saturday. Another employee stepped When I returned with my husband, my salesman was helping someone. We just stopped by with no appointment on a busy Saturday. Another employee stepped in, showed us everything we wanted to see. She even took us for. Test drive. More

They are extremely helpful and friendly to work with! They take pride in helping their customers find the right car for them. We chose Premier Subaru because we wanted to continue to work with them for f They take pride in helping their customers find the right car for them. We chose Premier Subaru because we wanted to continue to work with them for future car services. More

Matt Keeney, Stephen Ouellet, and Jack Basciano were awesome in dealing with for an out of state purchase of our 2023 Nissan Z. Matt really went out of his way to make sure that my son and I were taken awesome in dealing with for an out of state purchase of our 2023 Nissan Z. Matt really went out of his way to make sure that my son and I were taken care from the moment we left home to the moment we landed in Connecticut and while we were at the dealership on Saturday. Matt gave us a tour of the entire Subaru dealership and introduced us to several teams. If you have not seen the inside of this dealership, you are missing out. Several other sales people also checked in on us to make sure that we felt like an extension of the Premier family. I can see why Premier Subaru is the best dealership in Connecticut. My son and I wondered why we saw so many Subarus when we driving through Connecticut on our way home and it has to be Premier Subaru. Keep up the good work Matt, Stephen, and Jack. More

Overall experience was excellent, far exceeding expectations! We were traveling from out of town when the "check engine" light came and car started running roughly. It was late on Friday aftern expectations! We were traveling from out of town when the "check engine" light came and car started running roughly. It was late on Friday afternoon. I called my home dealer to advise me what to do, they just said to "get it towed". Out of desperation, I then called the nearest Subaru dealer to my location, which was Premier Subaru. Talked on the phone with Mike, who gave a detailed explanation of what might be going on. He talked me through some checks over the phone, which helped me believe it would be safe to drive the car to their location the next day. They couldn't do anything on Friday given the late hour, but assured me they would take care of our problem Saturday, even though there were fully booked with no appointments available. Upon arrival Saturday Dominic took it from there, he was terrific to work with and an excellent communicator. After 4 hours (a much shorter time than expected given the busy Saturday and no appointment) the car was repaired at a very fair price and we were back on the road. I would give Mike, Dominic, and the Premier Subaru team 10 stars were that an option. They deliver the kind of customer-focused individual attention that is getting increasing hard to find these days. Highly recommended, if they weren't 2 hours away I'd make them my permanent "go-to" dealership. More

Tim Harris and all the other Premier Subaru staff I met with while buying my new Forester made the experience very easy. They were all very friendly and helpful to me as we worked through all the steps re with while buying my new Forester made the experience very easy. They were all very friendly and helpful to me as we worked through all the steps required when buying a new car. I highly recommend Premier Subaru. More