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Premier Subaru
Branford, CT
3,055 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE!
Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,055 reviews
August 02, 2023
Very happy with everything about Premier Subaru and the outstanding customer service. Definitely worth the drive from Norwalk! I feel confident that my car is now getting the best service, after years of outstanding customer service. Definitely worth the drive from Norwalk! I feel confident that my car is now getting the best service, after years of disappointing service closer to home. (Premier Subaru ran diagnostics and discovered that Stamford Subaru had installed a defective battery!) More
by n/a
Employees Worked With
August 01, 2023
I was lucky to have Matt meet myself & good friend Bev (aka: Clyde) on Sunday. His great humor & knowledge made the test drive & preliminary business processing seamless. Buying a car is stressful but Mat (aka: Clyde) on Sunday. His great humor & knowledge made the test drive & preliminary business processing seamless. Buying a car is stressful but Matt was great at follow thru & I felt at ease with my decision. Jack was thorough & informative. Andi was so much fun to work with & patient in repeats. The service mgr. again, helpful in solving a problem for me easily & quickly. I know I left yesterday with the perfect car for me! Lucky to have the professional Premier Team work with me! More
by Bonnie & Clydette
Employees Worked With
Other Employees :
Service manager (forgot his name), David Jones
July 30, 2023
I live in Milford but take all my auto business to Premier Subaru in Branford, best car and customer service around! Premier Subaru in Branford, best car and customer service around! More
by colleenhough
July 26, 2023
We scheduled our appointment for needed repair, brought the car in for the work and picked it up at the end of the day, as promised. Work was completed and functioning as expected. GREAT JOB! AS USUAL.. the car in for the work and picked it up at the end of the day, as promised. Work was completed and functioning as expected. GREAT JOB! AS USUAL... We qualified for a loaner car for the day, which helped us emensely. Maegan Collazo, our Service Adviser, was knowledgeable, efficient, courteous and cheerfully friendly. A TRULY GREAT EXPERIENCE OVERALL! More
by rfrohlich
July 19, 2023
Service was very accurate and friendly. I have always been accommodated to my scheduling needs. Thanks I have always been accommodated to my scheduling needs. Thanks More
by Garcianh
July 19, 2023
Very comfortable waiting for my car to be serviced. Was done earlier than expected. Only wish my name and car were not so often confused with my husband's name and car (also a Subaru)! Was done earlier than expected. Only wish my name and car were not so often confused with my husband's name and car (also a Subaru)! More
by jackiealbis
Employees Worked With
July 18, 2023
Stephen was great at working with me online and referred me to the on-site team who booked an appointment for me and were waiting when I arrived. Phil and Parker were helpful, informative and just good guy me to the on-site team who booked an appointment for me and were waiting when I arrived. Phil and Parker were helpful, informative and just good guys. No high pressure sales pitches, had a thorough knowledge of the car and seemed to LOVE their jobs at Premier. Great collection of high end/rare Subarus, Porsches and other exotics in their new showroom. More
by rz
July 08, 2023
Very good customer service. Everyone is very friendly and patient. Going to come back for my next car. Everyone is very friendly and patient. Going to come back for my next car. More
by mengwu2324
July 03, 2023
I'm quite pleased with Premier Subaru, both in sales and customer/car service. They updated my head-unit's software at no charge. Now the head-unit operates perfectly and very quickly. customer/car service. They updated my head-unit's software at no charge. Now the head-unit operates perfectly and very quickly. More
by mc.shapiro
Employees Worked With
Maegan Collazo
