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Premier Subaru

Branford, CT

4.8
3,055 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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155 North Main Street

Branford, CT

06405

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Showing 3,055 reviews

October 07, 2022

Matt and the team were super helpful, kind, patient, and attentive. I highly recommend their services More

by japaps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Premier Subaru responded

@Japaps - Congratulations on your new car and thank you for your business and confidence in our company!

October 04, 2022

Dealership has been considerate , fair and extremely helpful with purchase of new car. I appreciate all members of sales team and all members of service dept More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Galaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Baglio, Kyle Streater
Oct 08, 2022 -

Premier Subaru responded

Thank you JD for your comments. That is what we aim to do! We always want to exceed your expectations. Thank you for your business.

October 04, 2022

Great customer service and an amazing garage. I picked up a 2019 Crosstrek and am loving it. More

by shanetyob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Streater
Oct 08, 2022 -

Premier Subaru responded

Thank you Shanetyob for your Five Star Review. We appreciate your business with Premier Subaru!

October 03, 2022

Very pleasant purchasing experience - no stress. Kyle Streater was very helpful securing the new Forester from the shipping manifest and followed-through with all the info when it arrived. Jack B in More

by Cheryl C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Wetmore, Kyle Streater
Oct 08, 2022 -

Premier Subaru responded

Thank you @CherylC - We will certainly let Kyle know of your comments and, we all appreciate your business and your confidence in our company.

October 03, 2022

This was such a nice experience when buying a car. Everyone was so nice and very knowledgeable. We would definitely recommend them to friends!!! More

by NUGGET096
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Eininger
Oct 08, 2022 -

Premier Subaru responded

Thank you @Nugget096 for your business and your review. We really appreciate the opportunity to be of service to you and, look forward to assisting you in the future.

October 03, 2022

They took our car in for service and after we spent $5000, the car it still not right and they are not admitting the issues are related and are now trying to make us pay another $1800. More

by dcc1216
Recommend Dealer
No
Employees Worked With
Daniel Raucci
Oct 03, 2022 -

Premier Subaru responded

Hi Mr. Thomas/ As we indicated to you - we absolutely want to assist you with your issue. As you know when you came in - we determined that you have a noise coming from the timing chain tensioners. As you know - we offered to take care of that for you at no charge given the expenditure that you had recently made on your vehicle. As far as the leak that you now have - we determined that the leak is, in fact, CVT fluid from the torque converter and not related to any repair that we have made. As you know, we did invite you to see the vehicle on the lift and see the leak and the work done for yourself. We realize to have subsequent issues - after such a large expenditure - is concerning and we want to help you as best as possible. We remain here for anything you need and, please let us handle the timing chain tensioners for you.

Oct 03, 2022 -

dcc1216 responded

When you are ready to make all necessary fixes at no additional cost we can bring it in since the leak and engine knock did not occur prior to the initial repair

Oct 03, 2022 -

Premier Subaru responded

Mr. Thomas - please book your appointment on line or, with our service reception department so that you can drop the vehicle off and we can help you

October 01, 2022

Service was great. Everyone polite. Texted me to tell me what was going on and let me know was my car was ready.. very pleased. Thank you. More

by Mycar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Joyner
Oct 06, 2022 -

Premier Subaru responded

Thank you @Mycar for your Five Star review of the Premier Subaru service department and our team!

October 01, 2022

I experienced nothing but courtesy from each employee I came in contact with. When there were delays, the reasons were clearly communicated and I was offered refreshments and comfortable seating while wait More

by rschett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitriy Naumovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Eininger
Oct 06, 2022 -

Premier Subaru responded

Thank you @Rschett for your comments and your business. We appreciate the confidence in our company.

September 30, 2022

Matt and Rodney were great to work with. I can’t say enough about Matt he made car buying an excellent experience I can’t say enough about him!!! More

by Kim.verme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Premier Subaru responded

Thank you @Kim - We will make sure that Matt knows your sentiments! Welcome to our family and thank you for doing business with Premier Subaru.

September 30, 2022

Everyone was friendly and helpful. Dmitriy did a awesome job. Would recommend this dealership to others. More

by Gabe Agnello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitriy Naumovich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Premier Subaru responded

Thank you @Gabe for your review and your business with our company. The entire Premier Subaru Team welcomes you to our family!

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