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Premier Subaru

Branford, CT

4.8
3,060 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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155 North Main Street

Branford, CT

06405

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Showing 3,060 reviews

October 12, 2022

Ease of scheduling service, beautiful facility and comfortable waiting area for customers, Friendly, helpful staff, excellent service on my car! I drive out of town to this dealership rather than to More

by marthawassall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Oct 26, 2022 -

Premier Subaru responded

@Marthawassall - THANK YOU for your FIVE STAR review of the Premier Subaru Service Department. We are so honored to have assisted you with your repair and deeply appreciate your confidence in our company.

October 11, 2022

Friendly Professional Comfortable Knowledgable Worked hard to find me a car within my budget. Great service options More

by Marilyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitriy Naumovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Pogwizd
Oct 26, 2022 -

Premier Subaru responded

@Marilyn- thank you for your five star review of the Premier Subaru sales department and our team members. Congratulations on your new car.

October 10, 2022

Matty K. was a real pleasure to work with. I really felt like he put in the work to get us a deal that really worked for us without having to play the cat and More

by mdonafrio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Premier Subaru responded

Mdonafrio, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

October 09, 2022

This is my fourth car from this place and each time my experience gets better. I love the facility and everybody is so nice. They always get you into the car you want. More

by Jocecoutant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Eininger
Oct 12, 2022 -

Premier Subaru responded

Thank you @Jocecoutant for your five star review and your continued confidence in our company. The Premier Subaru team truly appreciate it.

October 08, 2022

The whole experience was exceptional. The staff was friendly and knowledgeable and the premises was impeccable More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Premier Subaru responded

@Dan/Welcome to the Premier family. Thank you for your comments and business.

October 07, 2022

Matt and the team were super helpful, kind, patient, and attentive. I highly recommend their services More

by japaps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Premier Subaru responded

@Japaps - Congratulations on your new car and thank you for your business and confidence in our company!

October 04, 2022

Dealership has been considerate , fair and extremely helpful with purchase of new car. I appreciate all members of sales team and all members of service dept More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Galaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Baglio, Kyle Streater
Oct 08, 2022 -

Premier Subaru responded

Thank you JD for your comments. That is what we aim to do! We always want to exceed your expectations. Thank you for your business.

October 04, 2022

Great customer service and an amazing garage. I picked up a 2019 Crosstrek and am loving it. More

by shanetyob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Streater
Oct 08, 2022 -

Premier Subaru responded

Thank you Shanetyob for your Five Star Review. We appreciate your business with Premier Subaru!

October 03, 2022

They took our car in for service and after we spent $5000, the car it still not right and they are not admitting the issues are related and are now trying to make us pay another $1800. More

by dcc1216
Recommend Dealer
No
Employees Worked With
Daniel Raucci
Oct 03, 2022 -

Premier Subaru responded

Hi Mr. Thomas/ As we indicated to you - we absolutely want to assist you with your issue. As you know when you came in - we determined that you have a noise coming from the timing chain tensioners. As you know - we offered to take care of that for you at no charge given the expenditure that you had recently made on your vehicle. As far as the leak that you now have - we determined that the leak is, in fact, CVT fluid from the torque converter and not related to any repair that we have made. As you know, we did invite you to see the vehicle on the lift and see the leak and the work done for yourself. We realize to have subsequent issues - after such a large expenditure - is concerning and we want to help you as best as possible. We remain here for anything you need and, please let us handle the timing chain tensioners for you.

Oct 03, 2022 -

dcc1216 responded

When you are ready to make all necessary fixes at no additional cost we can bring it in since the leak and engine knock did not occur prior to the initial repair

Oct 03, 2022 -

Premier Subaru responded

Mr. Thomas - please book your appointment on line or, with our service reception department so that you can drop the vehicle off and we can help you

October 03, 2022

Very pleasant purchasing experience - no stress. Kyle Streater was very helpful securing the new Forester from the shipping manifest and followed-through with all the info when it arrived. Jack B in More

by Cheryl C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Wetmore, Kyle Streater
Oct 08, 2022 -

Premier Subaru responded

Thank you @CherylC - We will certainly let Kyle know of your comments and, we all appreciate your business and your confidence in our company.

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