Premier Subaru

Ralph and Jack were terrific to work with. They took their time, explained all the steps and answered all our questions. Also, I believe it was Neil who also did a walkthrough on all the featu They took their time, explained all the steps and answered all our questions. Also, I believe it was Neil who also did a walkthrough on all the features of the car. I may have questions in the future and will definitely give your company a ring to have my questions answered. More

Tuff car buying world! I don’t understand how dealers that get full MSRP on a new vehicle can add a fee for $700 that is suppose to be negotiable but they won’t even discus I don’t understand how dealers that get full MSRP on a new vehicle can add a fee for $700 that is suppose to be negotiable but they won’t even discus it! Love the vehicle hate the process! Dealers aren’t the only ones who are feeling the financial crunch these days! More

Always receive excellent care of my Suburu Crosstrek when i bring it in for service.. staff is professional, efficient, and friendly. I have utmost confidence in the skill of the Suburu technicians. i bring it in for service.. staff is professional, efficient, and friendly. I have utmost confidence in the skill of the Suburu technicians. More

This is our second experience with Premier and as always they do not disappoint. Kailen ,a very nice young women set up our appointments so they were most convenient for us, making sure to tell us that if they do not disappoint. Kailen ,a very nice young women set up our appointments so they were most convenient for us, making sure to tell us that if any change was needed in time or date that it was absolutely no problem just to give a quick call. This is the first thing that reminds you how completely customer service oriented everyone at Premier is. Our salesman Dmitriy was a peach, taking time to explain all manner of the transaction, with patience and kindness. Every question was answered fully due to his knowledge of every facet of the process , paperwork, tech he had all the answers and added a great sense of humor to boot. When we were prepared to leave with our new vehicle, he hopped in the backseat (it was raining) and proceeded to go over all the bells and whistles with us and told us if we had any questions or needed any help to call or to swing by and went as far as to offer to set up apps or refine them for us. He was amazing and we are very grateful. Jack, in finance was also so kind and patient , explaining every detail in what can be a daunting process. Every paper signed, option available were gone over , making sure we fully comprehended it all. Thank you so much for the time you so willingly spent with us to make it all go so smoothly. With our last Subaru we were able to acquaint ourselves with the folks in the service department. Again , customer service is paramount and going above and beyond seems to be the guiding principle. Friendly, efficient, knowledgeable and gracious, we will and have always recommended Premier, for us there is no alternative. We thank everyone for once again making the experience a great one. More

Received a decent trade value on my Outback toward my Ascent. Easy transaction. Happy with the new vehicle Ascent. Easy transaction. Happy with the new vehicle More

A real pleasure to work with as a dealer. This is my 4th car purchase with Premier Subaru. This is my 4th car purchase with Premier Subaru. More

It was a very easy time to buy a new car. I would buy again I would buy again More

Everyone at Premier Subaru was absolutely awesome. The totally friendly yet experienced staff made shopping for my new car a breeze. Dmitriy, Phil and Andi were terrific. 10/10 would recommend Premier The totally friendly yet experienced staff made shopping for my new car a breeze. Dmitriy, Phil and Andi were terrific. 10/10 would recommend Premier your first stop when shopping for a new Subaru in Connecticut. More

A high class facility provides an excellent home for wonderful employees who do a great job of hosting their customers. The relationship begins after closing the deal as the management, sales and suppor wonderful employees who do a great job of hosting their customers. The relationship begins after closing the deal as the management, sales and support teams were on the same page and provided me with a satisfying experience. I could tell that customer satisfaction is their overriding strategy. More

Very Happy with entire experience. Kyle was extremely helpful. Rick was informative and helpful. Neil was very instructive with technology Kyle was extremely helpful. Rick was informative and helpful. Neil was very instructive with technology More