Premier Subaru

I’ve had to go to the service department at Premier Subaru Branford and had a wonderful experience with their service department. My Service Advisor Jaime Russo is so awesome to deal with. She’s very Subaru Branford and had a wonderful experience with their service department. My Service Advisor Jaime Russo is so awesome to deal with. She’s very dedicated to her customer and Premier. She listen’s to you about what’s happening to your car and service that needs to be done. She goes above and beyond to make sure your car is taken care of. Bob Alvine also goes above and beyond for his customers and totally makes sure that his customer is happy with the job well done and leaving his dealership with a car with no more problems. KUDOS goes out to Bob Alvine and Jaime Russo More

I can’t rave enough on how great it was working with Taylor. She made the process of buying a vehicle stress free and easy. Taylor went above and beyond to accommodate my requests. Thanks again Taylor!! Taylor. She made the process of buying a vehicle stress free and easy. Taylor went above and beyond to accommodate my requests. Thanks again Taylor!!! More

Always happy with the service. Service Advisor Christal Bello was great and communicated very well with me. The extended warranty folks really helped with covering the issue I had. Bello was great and communicated very well with me. The extended warranty folks really helped with covering the issue I had. More

I just leased a Subaru and can’t say enough about him w great the experience was. I really enjoyed the process. Mike was our salesperson and was great! great the experience was. I really enjoyed the process. Mike was our salesperson and was great! More

We reached out for a quote on a specific VIN (2021 Outback) and were given a fair estimate. On the quote, it clearly states they’ll honor the price for 72 hours so we made an appointment to come in. A Outback) and were given a fair estimate. On the quote, it clearly states they’ll honor the price for 72 hours so we made an appointment to come in. After test driving and talking for 2+ hours, we got into numbers. They refused to honor the quote we were given, saying they had a “backend error” and came back with a price over 30% more. Not sure if they were attempting a bait and switch or it’s just poor customer service, but we heard one of the salesmen scoff when our agent (Dimitri) inquired about getting closer to the original quote. After being toured around the “state-of-the-art” dealership, it’s sad to see such a significant discrepancy between the quote we received online and the quote we received in person. “Every time time you interact with a member of the Premier family we promise it will be simple, upfront, and guaranteed” (except the quotes we personally tailor and email to you). Quote was sent by Cailin Williams. More

Great, friendly service! I left happy with a car that I love! Mike was very friendly and Jack made the finance part of my purchase painless. love! Mike was very friendly and Jack made the finance part of my purchase painless. More

As this was my first time buying a car (even though my parents were with me), I wasn't sure what to expect and was quite nervous. However, Mike was a wonderful rep and made the process much less intimidat parents were with me), I wasn't sure what to expect and was quite nervous. However, Mike was a wonderful rep and made the process much less intimidating. I couldn't have been more pleased with how things went! Sending a huge thank you to Mike and everyone at Premier Subaru for my new Forester! Looking forward to driving it out to Colorado! :) More

Tim, Rodney, Phil and Andi made our 2nd buying experience here a true pleasure. We purchased a 2020 Outback in November 2020 and are so pleased with the car and the whole Premiere operation that we decided t here a true pleasure. We purchased a 2020 Outback in November 2020 and are so pleased with the car and the whole Premiere operation that we decided to purchase a second car. A second Outback was purchased and we couldn't be more pleased. Thanks to all for a great experience again. We look forward to the future maintenance and service of our 2 vehicles at this incredible dealership. Thank You More

Ted and Rodney showed great patience with me. This was my first time buying a car and I will forever be appreciative of there friendliness and patience. In love with my Subaru!!! Thank you!! first time buying a car and I will forever be appreciative of there friendliness and patience. In love with my Subaru!!! Thank you!! More

Great experience. Professionalism and helpfulness first, zero sales pressure. Process was as quick as it could be. Very pleasant delivery at the end. My one comment for improvement - which I suspect refl zero sales pressure. Process was as quick as it could be. Very pleasant delivery at the end. My one comment for improvement - which I suspect reflects today's auto sales industry in general, is that the standard for delivery should include actually showing how the car works - how to find and use the display controls, what all the buttons do....where the fuel tank release is! The basic stuff! Not just how to pair a phone. More