Prestige Subaru of Turnersville NJ

Great customer service I give this rating because everyone was very nice and I received great customer service. I would definitely recommend this place to anyone looking for I give this rating because everyone was very nice and I received great customer service. I would definitely recommend this place to anyone looking for a new car. They were also very detailed with everything as well. More

Excellent Service Very easy to work with, extremely responsive & helpful staff. I would absolutely recommend this dealer to anyone looking for a hassle-free car buying Very easy to work with, extremely responsive & helpful staff. I would absolutely recommend this dealer to anyone looking for a hassle-free car buying experience. More

My first Subaru I am extremely pleased with my experience at Prestige. Buying a new car can be stressful but at no point did I feel pressured or taken advantage of. I am extremely pleased with my experience at Prestige. Buying a new car can be stressful but at no point did I feel pressured or taken advantage of. Antonio was so nice and extremely helpful -- answering my questions, explaining the process, being honest with me on price, and just making every effort to ensure that I was taken care of. In fact, the entire team I worked with was wonderful. It's so nice to drive off the lot with a great new car and feeling good about the entire experience. More

STAY AWAY FROM THIS SERVICE DEALER I purchased a 2015 certified pre-owned Subaru Outback Limited from Antonio Guzman. Antonio was extremely professional, but their service dept. is by f I purchased a 2015 certified pre-owned Subaru Outback Limited from Antonio Guzman. Antonio was extremely professional, but their service dept. is by far the worst I have ever dealt with. Two days after I received the car I noticed a crack in the upper shaded portion of the windshield, that should have been checked as per the Subaru certification by the service dept.(Appears they really don't check as they claim) I immediately contacted Antonio and he spoke to his manager he advised I take the car to Safelite and see if it needed a replacement. Safelite claimed the glass could not be repaired. Antonio setup an appointment at Prestige dealer to replace the glass. I left the car overnight and when I drove the car out of the dealership a socket fell from the mirror and scratched my console, also the cable for the compass was not connected and the side pillar was full of adhesive. I contacted Noel Moya, service mgt., but he was far from concerned with the problem. The service dept should have checked the car prior to releasing it to me. This should have been an indication how bad Prestige service is. . On 12/15/16 I brought the car back for a trunk lid that does not open at times, Maria, service advisor claimed it was working fine...On 1/9/17 I brought the car back for the same problem, again Dan, service advisor claimed it worked fine for him. Both my wife and I attempted to explain that it happens maybe 2-4 time a week, but it was an inconvenience and a feature I paid for on the vehicle. About a week later the same problem occurred, but with a banging sound, I was able to record/video the lid noise. I called Prestige and spoke to Don, service advisor and explained in detail the issue. He stated there was nothing Prestige can do without viewing the problem. I requested that Noel Moya the manager call me back. I waited over a week and NO call back. AGAIN, I called Prestige to speak to Noel or Don, Brian stated that Don was sick and Noel was out. I explained the problem I was having and was assured that Noel would call me back. Over a week has passed and NO CALL BACK FROM ANYONE at Prestige. On 2/24/17; I called and spoke to Brian and he said Noel was in a meeting, I requested that I speak to him. After a lengthy hold, Noel answered and I explained the problem again. Noel was not to anxious to address my problem but rather dismissive. I explained that Prestige dealer is 80 miles away and to drive 160 miles R/T and be told that they need to duplicate the problem is a waste of everyone's time. I told him I have a video with the noise that sounded like either the struts or motor so maybe we start there... Noel stated that was not good enough and they needed to see the problem for themselves. The end result is I still have a trunk lid that does not open at times. . Now I'll contact Subaru Of North America...STAY FAR- FAR AWAY FROM THIS DEALER More

Subaru Love! This is the second Subaru we have purchased from Prestige! We are very pleased not only with the beautiful car but with the amazing people who helped This is the second Subaru we have purchased from Prestige! We are very pleased not only with the beautiful car but with the amazing people who helped us. We were greeted with a smile and were able to browse a bit without feeling pressured, however, when we were ready Antonio was right there and went the extra mile to make our experience a very pleasant one! More

Great experience This was great experience, when you leave with a good feeling, that you were not used and not pressured to buy a car especially when you have been to This was great experience, when you leave with a good feeling, that you were not used and not pressured to buy a car especially when you have been to a numerous amount of car dealers and you leave with that bad feeling that you did not make a good choice. More

Thrilled to have my first Subaru Antonio was wonderful. By far, the nicest sales person I have ever worked with. He was very understanding and helpful. Would recommend him to anyone Antonio was wonderful. By far, the nicest sales person I have ever worked with. He was very understanding and helpful. Would recommend him to anyone looking to purchase a car. More

Happy Ending I was a little nervous starting the whole car buying process as this was my first time on my own. Antonio was so helpful throughout the entire process I was a little nervous starting the whole car buying process as this was my first time on my own. Antonio was so helpful throughout the entire process and I am so happy that I went there. I am loving my new Subaru and will be recommending Antonio and everyone else at Prestige. More

Great Saleperson Purchased 2 cars from Mary Bevan, She was great during the sale and afterwards. Always looking out for her customers, If you are in the market for a Purchased 2 cars from Mary Bevan, She was great during the sale and afterwards. Always looking out for her customers, If you are in the market for a Subaru, I recommend contacting Mary at Prestige .The dealership is outstanding also. The service personnel clearly take pride in their work. Great salesperson and great dealership!!! More

Got the deal as I wanted. Anthony was very easy to work with. He showed me 3 different options, which allow me to make the right decision. Got the monthly amount I wanted. Frie Anthony was very easy to work with. He showed me 3 different options, which allow me to make the right decision. Got the monthly amount I wanted. Friendly dealership. Professional. More