Prestige Volvo

2 hours for an oil change I brought my S60 on for an oil change and tire rotation, had an appointment, and they took almost 2 hours. I will never return. I brought my S60 on for an oil change and tire rotation, had an appointment, and they took almost 2 hours. I will never return. More

Great experience Ronnie was super friendly and helpful throughout the process of buying my XC60 - from our phone conversation all the way to his follow up call afterwa Ronnie was super friendly and helpful throughout the process of buying my XC60 - from our phone conversation all the way to his follow up call afterwards. He was never pushy and was extremely knowledgeable of the Volvo product lines, which was very helpful in deciding between two very similar cars. Pat, the finance manager processed my paperwork quickly was also a pleasure to deal with. I am loving my new (to me) SUV and would highly recommend this dealership and more specifically, Ronnie and Pat, to anyone shopping for a new or used vehicle. More

Outstanding Customer Service I have been a customer of Volvo for the better part of 20 years..I recently had to change from Summit Volvo in Summit to Prestige Volvo in East Hanove I have been a customer of Volvo for the better part of 20 years..I recently had to change from Summit Volvo in Summit to Prestige Volvo in East Hanover.What a great experience...professional, courteous an absoulute great experience. Took care of my issues and I was on my way..Jay Rosen and Deena Simmons should be recognized for the service they provided me..Keep up the Great Work... More

Exceptional experience I really wanted a used Volvo S60 and after shopping around and not having a great experience with dealers on Long Island, I decided to check out Prest I really wanted a used Volvo S60 and after shopping around and not having a great experience with dealers on Long Island, I decided to check out Prestige Volvo. I met with Tina Bilokin who I would highly recommend. Tina is so knowledgeable, professional and kind and she made the process really easy and fun! Within 30 mins I decided to purchase a lovely car with very low mileage and at a great price. It came with a CPO warranty which was very important to me. Tina was a breath of fresh air and took the stress out of buying a car. As a a woman I really enjoyed working with a female salesperson! My car had a few little scratches on it as it had just come off a 3 year lease, but Tina told me that she would make sure these were repaired, which she did, and I was so happy with the results! I felt it looked like a brand new car! I also used the USAA used car buying service to find this car initially and I was so pleased with how everything worked out. Tina told me that when I come back to get the car that she would pick me up at the train station which was 8 miles away in Chatham. What exceptional service! Thank you Tina! Prestige Volvo is a great place to buy a used Volvo and the value is hard to beat. It's worth it to come here rather that shopping on Long Island! Thanks so much for everything Tina! It was a pleasure to do business with you! More

Great experience all around Prestige made my purchase simple and efficient. Their pricing was outstanding and the service was even better. Pat Masone, Business Manager, and Kri Prestige made my purchase simple and efficient. Their pricing was outstanding and the service was even better. Pat Masone, Business Manager, and Kristian Henriksen, sales consultant, handled everything perfectly. More

Another Birthday Another Prestige Volvo So this is the second Volvo I had purchased in two years from prestige Volvo. In a word they are outstanding. My first purchase was a 2017 Volvo XC 9 So this is the second Volvo I had purchased in two years from prestige Volvo. In a word they are outstanding. My first purchase was a 2017 Volvo XC 90 T8. The car and the delivery was beyond anything I could hope for. This time for my wife’s birthday I purchased a 2018 S 90 T8 from Ron at prestige Volvo. It was her birthday. They had everything ready including a birthday cake and balloons for my wife and the process was flawless. Ron at prestige Volvo is a total Mench super nice human being and not your typical car salesman quick talker . Many people leave positive reviews for dealers when everything goes right. But the true test of a dealer is what they do and how they respond when something doesn’t go right. There were minor cosmetic issues at delivery on my brand new car. Prestige Volvo took a no nonsense approach and gave me assurance and paper for a complete and total repair and detail for this problem. I could not have asked for more. The deal itself was exceptional actually beating the BMW dealer where I was also considering a hybrid. The Volvo Is a superior machine in every way from value to performance to features to build quality. The BMW 530e isn’t in the same class as the S90. I currently own two Volvos as well as a late model BMW M5 and I feel qualified to offer this opinion . Pat at prestige Volvo was also exceptional and this was my second experience with him. None of the nonsense high-pressure business manager sales tactics here. He knew that I knew exactly what I wanted and wasn’t about to sell me something or push something he knew I did not want. The process was seamless and pleasant. I’ve had one service with prestige Volvo on my XC 90 T8 and it was perfect. They even did extra cosmetic attending services which they really didn’t have to do. This dealership and the car that they sell are both top notch. While I cannot guarantee you too will get a birthday cake I fully expect you will get exemplary service on one of the best luxury vehicles in today’s market. More

Hospitality at its finest. Ron was the embodiment of hospitality. His passion for the customers experience was admirable and a quality that make a difference. I work in hosp Ron was the embodiment of hospitality. His passion for the customers experience was admirable and a quality that make a difference. I work in hospitality and we call his level of service "plus one". He went above and beyond to make us feel comfortable and supported through the process. Ron, your story was humbling and your genuine character are a breath of fresh air. So glad I made the choice to come here. More

Excellent customer service! From the moment I spoke with Ronnie on the telephone, I experienced superb service. He was extremely helpful, and had a genuine willingness to assist. From the moment I spoke with Ronnie on the telephone, I experienced superb service. He was extremely helpful, and had a genuine willingness to assist. I would recommend this dealership to anyone looking for high quality customer service to match their new high quality car. Long after the deal was set, Ronnie still went outside to ensure everything on my new XC60 was perfect before I drove away. My only wish is that this dealership was closer to home. Working with Ronnie and Jake made the 2 hour trip to Prestige well worth it! More

S60 T5 Thanks all- very happy with sales, service AND the cappuccino machine!heard good things about this dealership and even still they exceeded expectation Thanks all- very happy with sales, service AND the cappuccino machine!heard good things about this dealership and even still they exceeded expectations-with a competitive price and hands down on top of it service -Cheers!! More

Great Experience Purchasing the 2018 XC90 We first came in at around 740PM (note that closing was at 800PM. Ron helped us find our vehicle even after closing and was very helpful and pleasant. We first came in at around 740PM (note that closing was at 800PM. Ron helped us find our vehicle even after closing and was very helpful and pleasant. We came back a few days later and there was no sales pressure. We felt comfortable the entire time which made it very easy to shop for our vehicle. More