Let me begin by saying that I normally don't take the time to give reviews, but my positive experience with Prestige Volvo, and Tina Bilokin in particular, definitely warrants it.
I was in the market for a well equipped low mileage XC90 R-Design and had done a thorough and exhaustive search of all available XC90s within a 500 mile radius of my home in upstate New York. I am EXTREMELY particular and, through the course of my search for the right SUV, became very knowledgeable about the product and its true market value. Over the past couple of months I had communicated with over a half dozen dealerships throughout the Northeast, including dealerships in New York, Connecticut and New Jersey. Although most of the salespeople were fairly pleasant, the salespeople at Prestige Volvo were by far the most pleasant, accommodating and knowledgeable.
Given that I was traveling quite a distance to purchase the SUV sight unseen, I was very apprehensive. Tina could sense this and, without me asking, took it upon herself to send me any and all information available including videos she had taken in response to my questions. She clearly knew a great deal about the vehicle and its features. Even though she is probably very busy, she always got back to me in a timely manner and I never felt rushed when we were communicating.
When I arrived at the dealership yesterday to take delivery of the SUV, it was even better than described. It was prepped to perfection and looked like it just came off the factory line. Pat Masone quickly processed the paperwork and answered all my questions. Tina then schooled me on the vehicle's features and astounded me with her knowledge and proficiency.
I have purchased many cars over the years and my experience with Tina and Prestige Volvo ranks number one. Thank you for your time, your assistance and selling me a great SUV at a great price. I am happy to be a new member of your Volvo family.