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Preston Toyota of Easton

Easton, MD

Overview
Employees
Reviews
Vehicles
4.7
352 Reviews
At Preston Toyota of Easton, we bring Toyota excellence to Maryland’s Eastern Shore backed by the trusted Preston Automotive Group legacy. Rooted in six core values including Integrity, Teamwork, Attention to Detail, Personal Growth, Urgency, and Community, we deliver a customer-first experience from your first visit through every mile you drive. Enjoy our Preston For Life Promise with exclusive lifetime benefits, expert service, loyalty rewards, and support that extends long after your purchase.
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6730 Ocean Gateway

Easton, MD

21601

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Showing 352 reviews

March 14, 2026

They might not be the quickest service provider but the are good at doing a complete job. More

by trigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Preston Toyota of Easton responded

Thank you for the 5-star rating of your Toyota Corolla Hatchback service. We appreciate your patience and are glad our thorough approach covered every detail. We look forward to assisting you again.

March 14, 2026

I've been coming to this dealership for the past three years and they do not disappoint; they make recommendations and tell you the cost upfront; the service staff is friendly and display a genuine concer More

by s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Scott
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Mar 14, 2026 -

Preston Toyota of Easton responded

We’re honored by your loyalty since 1989 and your five-star review. We’re glad our service team’s clear recommendations and upfront pricing met your expectations for your Corolla. We appreciate your trust and look forward to serving you in the years ahead.

March 13, 2026

My first experience with Preston Toyota. So far so good. Chris Willis was great to work with. More

by dan.starsoneck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Willis
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Mar 13, 2026 -

Preston Toyota of Easton responded

It’s wonderful to hear that your first visit went so smoothly and that our team met your expectations. Congratulations on your new Toyota Tacoma, and thank you for the five-star rating. Please reach out if there’s anything we can do for you down the road.

March 12, 2026

Charlie & Rachel were terrific in helping me with 4 incidents of squirrels destroying elements of my engine compartment. More

by KATHERINEKAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Caufman & Rachel
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Mar 13, 2026 -

Preston Toyota of Easton responded

Thank you for trusting our team with your Toyota Avalon Hybrid to resolve those wildlife-related engine issues. We’re glad we could help with each repair and appreciate you choosing us for your service needs.

March 12, 2026

I have always had a good relationship with Charlie Caufman and the service team on a Toyota Avalon and now my 2020 Toyota Camry Hybrid. The Avalon never left me stranded and the Camry had one incident More

by DAVID3476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
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Mar 12, 2026 -

Preston Toyota of Easton responded

Thank you for continuing to trust our service team with your Toyota Avalon and Camry Hybrid. We’re glad the recent issue on your Camry was handled quickly at no cost. We look forward to keeping your vehicles running smoothly.

March 12, 2026

The 1. 5 hour wait for a tire rotation and an oil change, without an explanation, was excessive. Also, the link to the service report did not work. Fortunate More

by mcnemeth55
Service Time
Recommend Dealer
No
Employees Worked With
Don't remember
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March 11, 2026

There will be growing pains with the new owner and management, but time will tell. So far so good. More

by bill_ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Coyne, Amber Chandler
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Mar 11, 2026 -

Preston Toyota of Easton responded

Your five-star rating means a lot as we navigate new ownership and management. We're glad your Toyota RAV4 Hybrid service has been smooth so far. We look forward to continuing to earn your confidence over time.

March 11, 2026

Service was good. But felt the price was high. I do like the messaging updates on the status of the car More

by dianebridegroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel was very nice
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Mar 11, 2026 -

Preston Toyota of Easton responded

Diane, thank you so much for your excellent review! We are so glad that Rachel and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Preston Toyota of Easton to be a positive one. Please don't hesitate to reach out if you need anything else.

March 11, 2026

It continues to be a wonderful service. Was just a little disappointed with the amount of time. More

by grason.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department was superior. Very pleasant.
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Mar 11, 2026 -

Preston Toyota of Easton responded

Grason, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 10, 2026

The team at Preston Toyota did an excellent job in showing me what vehicle I was interested in, answering every question I had, and working with me to get a deal done! More

by Michael.p.dimayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lee
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Mar 11, 2026 -

Preston Toyota of Easton responded

Congratulations on your new Toyota Tundra Hybrid. We’re glad Franklin and our team answered all your questions and helped complete the purchase. Thank you for sharing your positive experience.

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