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Preston Toyota of Easton

Easton, MD

4.7
352 Reviews
At Preston Toyota of Easton, we bring Toyota excellence to Maryland’s Eastern Shore backed by the trusted Preston Automotive Group legacy. Rooted in six core values including Integrity, Teamwork, Attention to Detail, Personal Growth, Urgency, and Community, we deliver a customer-first experience from your first visit through every mile you drive. Enjoy our Preston For Life Promise with exclusive lifetime benefits, expert service, loyalty rewards, and support that extends long after your purchase.
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6730 Ocean Gateway

Easton, MD

21601

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Showing 352 reviews

March 09, 2026

This service was quick and efficient. The estimated wait time was accurate. I was happy with it. More

by Phorsey410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 09, 2026 -

Preston Toyota of Easton responded

Thank you for letting us know your Toyota service was quick and efficient and that the wait matched our estimate. We’re glad you were happy with the experience and look forward to helping you again.

March 06, 2026

Can’t say enough great things about this team. Everyone I encountered delivered a five star experience. Thanks so much! More

by overbygio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Blades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhyheem Faulk-Willia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Elm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Preston Toyota of Easton responded

We’re delighted our team could provide a five star experience with your new Toyota. Thank you for sharing your feedback and we look forward to seeing you again.

March 06, 2026

Rachel is always extremely professional and it was very quick to schedule the appt for routine service. Other staff members in service were great as well and came to the car with me to discuss an issue. T More

by sandychambers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 06, 2026 -

Preston Toyota of Easton responded

It’s wonderful to hear your Toyota Venza appointment was scheduled quickly and that our service team took the time to go over your concern right at your vehicle. Thank you for acknowledging our professionalism and for letting us ensure you were satisfied.

March 06, 2026

Excellent customer service . Rachel was very helpful and cheerful.The other staff members in service were also great to work with. More

by cwt118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
Mar 06, 2026 -

Preston Toyota of Easton responded

Thank you for the perfect rating. We’re thrilled our service team provided helpful and cheerful support for your Toyota Highlander Hybrid. We appreciate you choosing us and look forward to your next service visit.

March 05, 2026

The routine service on my Toyota Yaris was done correctly and efficiently. Communication was accurate and timely. More

by rmaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Chandler
Mar 05, 2026 -

Preston Toyota of Easton responded

Thank you for the five-star review. We’re pleased your Toyota Yaris routine service was handled correctly and efficiently. It’s great to know our communication was clear and timely.

March 04, 2026

Had the best experience here! John the GM was my original point of contact and he was straight forward, very responsive and easy to work with! I got the sienna I wanted at a great More

by Ttp28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Holbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lee, Loren Mayr
Mar 04, 2026 -

Preston Toyota of Easton responded

Thank you for making the 3-hour round trip to pick up your new Toyota Sienna. We’re delighted Christian made your visit friendly and efficient, and that our finance team helped you finish quickly so you could get back to the kids. It’s great to know you felt no pressure and that our mascot dog added to your experience.

March 03, 2026

Everyone was extremely helpful and knowledgeable. Made my purchase at the dealership easy and exciting. Great place to do business. More

by bjsmith457
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Blades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Preston Toyota of Easton responded

Thank you for sharing your experience. We’re thrilled our team was helpful and knowledgeable and that buying your used Jeep was easy and exciting.

March 03, 2026

Mike was a great help with the sale, and I appreciate both Tanner Holbrook and John Lee for their great deal on the car! I’d highly recommend any of my family & friends to them to be well taken care of! More

by probookuser03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Holbrook, John Lee
Mar 03, 2026 -

Preston Toyota of Easton responded

It’s wonderful to hear Mike made your used Honda Civic purchase smooth and enjoyable. Thank you for recommending us to your family and friends. We look forward to supporting you again in the future.

March 02, 2026

Rachel is always fast, efficient and friendly. No problems, and everything went just as expected. More

by mickey15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Coyne
Mar 02, 2026 -

Preston Toyota of Easton responded

What wonderful news that our service team was fast, efficient, and friendly when working on your Toyota. We’re glad everything went just as you expected. Thank you for the five-star review.

March 02, 2026

I drop the car off the day before my appointment at 3:00pm and it was ready by the close of business that day, a full day ahead of time. They changed my cabin filter and gave me prices for new tires. V More

by plhaight1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
services department not sales or management
Mar 02, 2026 -

Preston Toyota of Easton responded

Thank you for sharing your experience. We're glad the cabin filter replacement and tire pricing met your needs and that we could return your Toyota early. Our team appreciates your feedback on our polite service and looks forward to assisting you again.

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