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Puente Hills Hyundai

City Of Industry, CA

Overview
Employees
Reviews
Vehicles
4.6
7,536 Reviews
Welcome to Puente Hills Hyundai - Your Premier Hyundai Destination in City of Industry, CA At Puente Hills Hyundai, we’re dedicated to providing every customer with an exceptional car-buying experience. We understand your expectations are high — and as a trusted Hyundai dealership, we’re proud to rise to the challenge every time. Our goal is simple: to deliver excellence in every interaction. Our friendly and knowledgeable sales team is ready to help you explore our latest models, schedule a test drive, and find the perfect financing or lease option for your needs. Browse our online inventory, request more information through our website, or give us a call at 866-348-1954 - we’re here to help you drive home happy.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,536 reviews

October 23, 2025

Very patient and fast service and great service all around , amenities are great and snacked as well. Hope they put more snacks though More

by wachongs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2025 -

Puente Hills Hyundai responded

Thank you for your great feedback! We’re glad to hear that Javer provided patient and efficient service, and that you enjoyed our amenities during your visit. We appreciate your suggestion - we’ll definitely keep the snack request in mind for next time! - Mike L., General Manager

October 23, 2025

The service was well done. The representative was nice and communicate with me well about what was needed. More

by CHAVEHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The reps bane was I think Cassandra!
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Oct 25, 2025 -

Puente Hills Hyundai responded

Thank you for sharing your feedback! We’re pleased to hear that Cassandra provided clear communication and great service throughout your visit. We appreciate your comments and look forward to earning that fifth star next time! - Mike L., General Manager

October 22, 2025

No communication on any updates not responsive when being texted back or called. Very not helpful More

by feicarnegie
Recommend Dealer
No
Employees Worked With
Javer
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Oct 25, 2025 -

Puente Hills Hyundai responded

We’re sorry to hear about your experience and the lack of communication you encountered. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention. Your feedback will be shared with our team so we can improve our follow-up and responsiveness moving forward. - Mike L., General Manager

October 22, 2025

Extraordinary service. Very helpful in resolving issues. I don't know what I would have done without their support. Finished job earlier than anticipated. Thanks. More

by Walther.delacruz
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
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Oct 22, 2025 -

Puente Hills Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that Javer provided extraordinary service and was able to resolve your issue quickly. Finishing the job ahead of schedule is exactly the level of care we aim to deliver. We appreciate your feedback and look forward to assisting you again in the future! - Mike L., General Manager

October 22, 2025

Good service 👍🏻 and employees are good, they accommodate customers in professional manners, nice accommodation while waiting for the transaction to finish. More

by tiboy-celle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Puente Hills Hyundai responded

Thank you for your feedback! We’re glad to hear that Faustino provided great service and made your visit a pleasant one. We appreciate your kind words and look forward to assisting you again in the future! - Mike L., General Manager

October 22, 2025

Service representative was very unattentive, seemed preoccupied with other issues and would hardly pain any attention to my concerns More

by raiders.dodgers.lakers1975
Recommend Dealer
No
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Oct 22, 2025 -

Puente Hills Hyundai responded

We’re sorry to hear your visit didn’t reflect the attentive service we aim to provide. Your feedback helps us identify areas for improvement, and we’ll be reviewing this with our team to ensure a better experience for every guest moving forward. - Mike L., General Manager

October 22, 2025

Cassandra is very nice and helpful Make my day And the service is fast. They make my car clean too More

by mgerung79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra
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Oct 22, 2025 -

Puente Hills Hyundai responded

We’re so glad to hear Cassandra made your day and that you enjoyed our fast, friendly service! It’s great to know your vehicle was returned clean and ready to go. Thank you for taking the time to share your experience! - Mike L., General Manager

October 22, 2025

Fast and convenient Rui was able to give me the service I needed, was friendly and easy to talk yo More

by Jane
Recommend Dealer
Yes
Employees Worked With
Rui
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Oct 22, 2025 -

Puente Hills Hyundai responded

Thank you, Jane! We’re happy to hear Rui provided fast, friendly, and helpful service. We appreciate you taking the time to share your experience and look forward to assisting you again! - Mike L., General Manager

October 21, 2025

What a service! !! Thank you for all your help! I will definitely come back to Puente Hills Hyundai for my next car again. More

by SEVENPILLARS0912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Puente Hills Hyundai responded

Thank you for your kind words! We’re thrilled to hear Charley provided such great service and that you plan to return to Puente Hills Hyundai for your next vehicle. We truly appreciate your trust and look forward to welcoming you back! - Mike L., General Manager

October 21, 2025

Javer is great. He always takes good care of me when I get my car serviced. More

by mzmira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

Puente Hills Hyundai responded

Thank you for your review! We’re glad to hear Javer continues to provide great service and takes such good care of you during your visits. We appreciate your loyalty and look forward to seeing you next time! - Mike L., General Manager

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