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Puente Hills Hyundai

City Of Industry, CA

Overview
Employees
Reviews
Vehicles
4.6
7,143 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,143 reviews

May 30, 2025

He did good service and help to me. Thank You. I hope continuously help to me. More

by Sukbin Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

Had a good experience at the dealer however my vehicle had a scratch on the left hand side that was not noticed until I arrived home. My expectation from a brand new vehicle is that it’s in perfect condit More

by VMEDINA1723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

Great customer service in all departments! Great customer service in all departments. They genuinely care about their customers! More

by holcatw
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Dee
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May 29, 2025

Hi, I just wanna say thank you so much for the service I had on my Hyundai and the service man was Quintero Joey excellent service More

by SILVANISSAN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quintero Joey
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May 29, 2025

I like to have a cup a coffee And kindly serving receptionist. Clean wait room More

by allan557722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025

Great dealer services and smooth process and fast response. I will definitely shop here again More

by HANHYOOP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Puente Hills Hyundai responded

Thank you for the awesome feedback Hanhyoop! We look forward to seeing you next time. Have a great week. Mike L. General Manager

May 28, 2025

Not only do they have great customer service, they are also so honest. Best dealership I’ve been to. More

by EUNSUNG90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Puente Hills Hyundai responded

Congratulations on your new vehicle, thank you for choosing Puente Hills Hyundai. We appreciate you taking the time to share your 5-star experience with us all. Have a wonderful week. Mike L. General Manager

May 27, 2025

I almost lost my last free oil change because of the incompetence of your employee More

by WLSIA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry
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May 28, 2025 -

Puente Hills Hyundai responded

We apologize for the miscommunication. Thank you for bringing this to our attention. If you need any further assistance regarding your upcoming free service appointments, please feel free to contact Sean K., our Service Director, directly. Thank you, Mike L. General Manager

May 27, 2025

The service we received was timely and effective. We were very satisfied our experience at Puente Hills Hyundai. More

by BBUCKNERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t pay attention to the names. Everyone gave good service.
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May 28, 2025 -

Puente Hills Hyundai responded

Thank you for trusting our service team to perform their jobs effectively. Happy to read we provided you with a 5-star experience. Have a great day. Mike L. General Manager

May 26, 2025

Dealing with Ray was GREAT! Your two "Sales Managers" sitting in the glass cage were horrible and one of the biggest car buying disappointments I've run across in the purchase More

by GLENNSRN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Puente Hills Hyundai responded

Hi Glennsrn1, sorry to read that you did not receive the same 5-star service throughout your recent purchase experience. Thank you for your positive feedback regarding working with Ray. I am disappointed to read that the rest of our team did not follow suit. Please let me know how I can make things better. Thank you, Mike L. General Manager

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