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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,482 Reviews
Call Service Center (626) 709-5741

4,482 Reviews of Puente Hills Hyundai - Service Center

Sort by
March 15, 2023

Great service over all, quick and fast had my car done within a few hours! More

by THOMASINMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2023

Angela worked well with me and keep me informed during the whole process. Thank you More

by tonirenee2
Recommend Dealer
Yes
Employees Worked With
Angela
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March 15, 2023

very helpful team. nice waiting area with a fast service. I will come again. Thanks ! More

by shr2mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Perez
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March 14, 2023

The discount on final bill was never applied. I was charged on my card with the full bill. More

by SANTOSMARIARHODORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
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Mar 15, 2023 -

Puente Hills Hyundai responded

Have you contacted Sean K. our service director or the advisor who assisted you? Our team will take care of whatever the issues are. Thank you, PH Hyundai Management

March 14, 2023

Puente Hills Hyundai is very welcoming and friendly. As soon as you walk into the the door you are greeted with smiles and respect. It was my first visit and I was happy with their attentive staff. Grea More

by ednnie04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Mar 15, 2023 -

Puente Hills Hyundai responded

Fantastic to read this, we really work on team moral and happiness. Glad to know it is paying off. Have a wonderful week. PH Hyundai Management

March 14, 2023

Service was friendly, informative, and efficient. I like the option for payment plans through Sunbit More

by MABETMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Puente Hills Hyundai responded

Sunbit is a great offer for a quick resolve without hurting your pocket book too much. Great option. Thanks for choosing Puente Hills Hyundai. See you next time. PH Hyundai Management

March 14, 2023

Good place n friendly service. The team was very pleasant n respectful of your time. More

by jmzglbrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Puente Hills Hyundai responded

Great reviews, thank you for sharing. Please let us know how we can earn that additional star on your visit. Safe travels out there with these crazy weather conditions. PH Hyundai Management

March 13, 2023

Staff efficient, quick, very professional. I have been in customer service for over 50 years. Your team is top notch. Your waiting area is the best I have ever experienced. Loved plenty of More

by tjramfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Puente Hills Hyundai responded

Wow...we appreciate your loyalty throughout the years. Love that we were 5 minutes early TJRAMFAM! Have a wonderful week and stay dry and safe out there. PH Hyundai Management

March 13, 2023

The service at this dealership has been excellent. It has been the best Hyundai location and one of the best dealerships I have ever used for service. More

by MADISONDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Puente Hills Hyundai responded

Thank you, Madison. We will share this 5-star review with Jae today. Have a great day. PH Hyundai Management

March 13, 2023

Everyone lies to you about everything. Wait time is a lie. Service writer tries to scare you into buying more service. More

by PJOED90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Landeros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Puente Hills Hyundai responded

Our certified technicians and advisers are advised to only offer additional services your vehicle might require at the time of service or in the near future of mileage coming up. Sorry, you did not see the value in these offerings. Safe travels out there. PH Hyundai Management

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