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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,482 Reviews
Call Service Center (626) 709-5741

4,482 Reviews of Puente Hills Hyundai - Service Center

Sort by
March 09, 2023

1st day got me in without an appointment. Lee helped me out right away and assisted me with good customer service More

by prieto_wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
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Mar 10, 2023 -

Puente Hills Hyundai responded

Happy to know we were able to squeeze your vehicle in for a quick service Wendy. Thanks for the 5-star review. Have a 5-star weekend. Safe travels. PH Hyundai Management

March 09, 2023

Jhordan was very professional & to the point. Helped me with urgency & purpose! Give this man a raise, he deserves it! More

by cookery.fluff0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
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Mar 10, 2023 -

Puente Hills Hyundai responded

Thanks, Cookery.FluffOn. Great handle and a great suggestion for Jhordan on his raise. He works very hard to make sure all his guest enjoys a 5-star experience. Have a great one. PH Hyundai Management

March 09, 2023

great service I was very happy with the service department and Javer the service consultant is the best More

by oscar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Puente Hills Hyundai responded

We will share this 5-star review with Javier today. Thanks for taking the time to share about your recent service visit. Have a great weekend. PH Hyundai Management

March 08, 2023

Great service writer (Lee) and great service! Waiting room was excellent. Great coffee and snacks! More

by Bobbuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Mar 09, 2023 -

Puente Hills Hyundai responded

That sounds like the perfect visit Bobbuddy! Thank you for taking the time to share about your recent 5-star experience. Have a great day. PH Hyundai Management

March 08, 2023

Tino is so amazing! He’s been super helpful. He has been honest and is looking out for us. More

by Moonfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tino
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Mar 09, 2023 -

Puente Hills Hyundai responded

This review is amazing, thanks for sharing! We appreciate you. PH Hyundai Management

Mar 09, 2023 -

Moonfamily4 responded

We love working with Tino. He’s extremely professional, helpful as well as having a great personality. We look forward to working with him for the duration of our ownership of our Hyundai.

March 08, 2023

Satisfied services, promptly responded, kind service, kept the appointment, nice staff (Jordan), recommended for others More

by Jung kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Puente Hills Hyundai responded

Much appreciate the shout-out to Jordan! Thank you, Jung. Have a great day. PH Hyundai Management

March 08, 2023

Very professional service people. I wish if I made appointment at 9:00 am and brought my car in at 9:00am for oil change it would not take two hours to get back. More

by aztecjohn88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in service
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Mar 09, 2023 -

Puente Hills Hyundai responded

We are working on that turn around time for the basic service. Thank you for the 5-star review and we will do our best to speed your visit up next time. Our team does make sure to inspect visually for any major issues they might assess. PH Hyundai Management

March 07, 2023

Excellent service. The services I need were provided to me seamlessly. My car would not start and they came and towed my car and brought me back home. More

by ANGELAKWEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Puente Hills Hyundai responded

We will go above and beyond for our guests. Happy that our team was able to get you back on the road. Safe travels. PH Hyundai Management

March 07, 2023

My service rep, Lee, was very patient with me and explained the key areas that I should be checking on. He made it easier by physically showing me where things are in my car. And my car was completed More

by gladyscsr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee, J
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Mar 08, 2023 -

Puente Hills Hyundai responded

That is what we are shooting for 90-minute turn arounds on keeping our guests informed of the preferred maintenance to keep their vehicles safely on the road. Thank you. PH Hyundai Management

March 07, 2023

Awesome thank you Javier for everything for my engine that blew up and I want my to thank the whole team there More

by JIMENEZFAMILY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Puente Hills Hyundai responded

Never fun having an engine blow up but happy to read that our team fixed it and you are safely back on the road now. Enjoy. PH Hyundai Management

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