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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,536 Reviews

4,536 Reviews of Puente Hills Hyundai - Service Center

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March 01, 2023

Jay Lee was very professional and friendly, love to get my service done at this location. More

by Jinny Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Good service and very professional with customer service. I hope they keep the appointment time. More

by KEVINLEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Do not get service here. . they rotated tires and did not make sure they were tight.. left service with wheel loose! Guess they don’t double check there work! More

by ALX79MARTINEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Torres lube tech.. HORRIBLE!!??
March 01, 2023

Jordan was great! Service was complete on time. Pleasant experience and I will come again. More

by BB319675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
March 01, 2023

The gentlemen at the service desk were extremely helpful and swift. They explained the maintenance thoroughly and understandably. More

by eplascencia1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

The service was fast… It only took a couple hours which makes my life easier More

by KMLEWIS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
March 01, 2023

Sean at the Service cared my vehicle like his own and call me to follow up the cases More

by SUYK1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Again my only advice is if you are doing your coworker a favor by taking his client, don’t make them feel bad about it, be friendly like you would to someone who was assigned to you. It’s not that hard. It’ More

by angelicarosecarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t see the service dept guy that helped me
Mar 01, 2023 -

Puente Hills Hyundai responded

Absolutely Angelica! Sorry, about the breakdown in miscommunication on our end. Sometimes systems require the owner of the vehicle to be there for certain types of service authorizations. Thanks for your patience. PH Hyundai Management

February 26, 2023

Outstanding service and excellent public relation. Shoutout to Mr. Jhordan of service department. Thank you so much and more power to you and hyundai puente hills More

by DONNAFMEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhordan
Mar 01, 2023 -

Puente Hills Hyundai responded

Much appreciated Donna, thank you for choosing Puente Hills Hyundai. Have a great week and stay safe on the roads with this crazy weather. PH Hyundai Management

February 26, 2023

I received an email with a link to a survey yesterday. I clicked on the link and completed the survey. I left some comments there. I have nothing new to add here. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Puente Hills Hyundai responded

Thank you, AB. We appreciate your business and leaving us a review. Have a great day. PH Hyundai Management

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