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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,469 Reviews

4,469 Reviews of Puente Hills Hyundai - Service Center

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May 19, 2022

Took longer than was advised. Not able to complete recall. Upset that now I will have to make another trip More

by MARTINEZALEx2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

I went for change oil without appt. But they really did it fast. Thank you More

by Gidget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know who
May 18, 2022

Got your facility early, dropped off my car for an estimate. Service was pretty fast. More

by KATKKING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph in service
May 18, 2022

I had to respond on español because my inglés is limited: El servicio fue un poco más tardado de lo que yo esperaba pero tuvo su recompensa porque entiendo que se debería de hacer como es debido y quede ent More

by Juan Acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Scoof
May 17, 2022

Great customer service. However I don't like waiting for my car and I have an appointment. Other than that great service More

by RASHELLHEWETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Service was done exactly when they said it would be and was done correctly, very impressed. More

by jbm12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Quick service and cost efficient. Easy check in process and timely service. Clear quotation process. More

by dave_lopez_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Winter
May 16, 2022

The service advisor is not very organized or on top of it. He told me the service should take about 2 or 4 hours. However, he never told me when it is ready and I don't want to wait longer than necessary. More

by GreyDalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Puente Hills Hyundai responded

GreyDalton, We are truly sorry to hear you did not receive the service you deserve. Our customers are very important to us and we will address this with our team internally. Please contact us directly so that we may properly address your concerns.

May 14, 2022

Nice dealership. They took care of my recall issues in about one hour with appointment. More

by Diane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

The service and communication with Jae was excellent. I will recommend Puente Hills Hyundai to my friends and family More

by TEON11841
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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