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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,469 Reviews

4,469 Reviews of Puente Hills Hyundai - Service Center

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May 13, 2022

Jay explain everything and he was fast. Helping me and others before me. Very nice guy. Keep it up Jay. More

by agonzalezlp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

I was sor price that it took less time to do my service than before. More

by J.ANDRES.PEREZ69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Car wash is great. Service rep understand what I need to do when presenting the printed coupon More

by jungtaipan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

I have had to come back 3 x to this dealership to address the same issue . The air conditioner is blowing hot air . All 3 times they couldn’t find the problem , they added dye to see if there were any leak More

by blancahchavez
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
May 12, 2022 -

Puente Hills Hyundai responded

Blancahchavez, We are sorry to hear you were not satisfied with your experience at Puente Hills Hyundai. Please contact us directly so that we may properly assist you.

May 12, 2022

Great, quick service with a free dropoff & pickup at the nearby Starbucks for coffee and waiting. Really appreciated it. More

by hyundaisantafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Great service department Service advisor jea Lee it’s the best. He took care my issue. Keep me updated. Overall experience is great. More

by HEJINZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Services was excellent! Nice persons. They were answered my every concerns about my new car. More

by Sally Yoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Spent about $1600 while they held my car for 2 month because they didn't provide me a rental car for 6-7 weeks More

by SUBIJJANG1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The sales who sold this car explained theres 100k warrenty
May 12, 2022 -

Puente Hills Hyundai responded

SUBIJJANG1057, We are sorry you were not satisfied with the service you received. Please contact us directly so that we may properly address your concerns.

May 10, 2022

Nice customer service but they wanted to offer me a $1800 service to my car that was a $60 fix somewhere else. More

by gmse28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Puente Hills Hyundai responded

gmse28, We value all feedback as it helps us continually improve. Please contact us directly so that we may look into this further.

May 10, 2022

Hyundai has good service if you get the right person to take care of you. George had no communication at all my insurance company had to go through his manager cause he wouldn’t return calls service direct More

by WUWOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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