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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,563 Reviews

4,563 Reviews of Puente Hills Hyundai - Service Center

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December 03, 2024

We’ve had nothing but a great an experience. They have been great at communicating what will be done to the car and call me soon as it’s ready. Joey is very helpful. More

by BURGOINESTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey in service dept.
Dec 06, 2024 -

Puente Hills Hyundai responded

Congratulations on your new vehicle, let us know if there is any questions you might still have. Thank you for the 5-star review. Have a great day. PH Hyundai Management

December 01, 2024

All the staff are kind. Work on the car done on time as promised. Service department is excellent. More

by YOUNG KIM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Puente Hills Hyundai responded

Thank you Young Kim for the kind words about our staff. Happy holidays. PH Hyundai Management

November 30, 2024

I’m just well satisfied with the service I got and very professional with the customer care service y More

by LIRAER1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa
November 29, 2024

Service was the outstanding. Everyone was very helpful and so kind. I don't know what else you can expect more. More

by HKKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
November 28, 2024

Javer is the best service adviser! I have no problem getting an appointment and even without an appointment I am in and out quickly. More

by LOVETTA411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Great service from Javer and everyone at the dealership! Always a great experience when I come here. More

by LOVETTA411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

They have unethical business practices in the service dept. They tried to take advantage of my young daughter, charging double what the repair actually cost. We left and took it to another dealership. More

by Dugjenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Puente Hills is very good And Alex is Always nice Alex very nice Thank you so much More

by jiheedokgo1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lee
November 26, 2024

I came in with my check engine light and i explained to the service rep that i just got my knock sensor fixed and there was a recall for that part. I also have extended warranty to cover my engine. I was t More

by msreenab25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hui
November 26, 2024

Had appointment for service and when I get their they don’t have the part. More

by PATTYSALAS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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