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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,540 Reviews
Call Service Center (626) 709-5741

4,540 Reviews of Puente Hills Hyundai - Service Center

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October 28, 2024

had some miscomunication getting the service booked, but onced booked it went well. waiting room was clean and excellent for getting work done while waiting. Vending machines and free premium coffee helped More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2024

Car was in the service department and Joey was my customer service representative. Communication was great! I would highly recommend this dealership- I purchased my car here two years ago. They’re fr More

by ccollos14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 26, 2024

I think this dealer has very good service and the people's are very kind. More

by hyukgood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lee
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October 26, 2024

Service was done in a timely matter. Everyone was Helpful and friend. We were informed of repairs needed. More

by RHROTH2X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2024

I was attended in a timely matter and they have coffee and snacks for customers. More

by jamie.marie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Puente Hills Hyundai responded

Love our coffee and snacks! We keep them stocked all day. The espresso machine brews a great cup of coffee. Thanks for sharing. PH Hyundai Management

October 25, 2024

Alex helped me right away even without appointment. He delivered his promise to fix the car in time. More

by REZAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex lee and wilson wang
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October 24, 2024

great customer service. Alex Lee was very helpful and understanding. would definitely come back to this location More

by spncrxgnzlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Puente Hills Hyundai responded

It is always fantastic to read when one of our employees knocks it out of the park. Thank you for taking the time to share with us all. Have a nice day. PH Hyundai Management

October 24, 2024

Alex was helpful and polite. Service was completed sooner than expected, which is always nice. Would recommend this location. More

by NEUTRAL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 27, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star review regarding your recent visit to Puente Hills Hyundai. We appreciate the positive feedback. Have a great week. PH Hyundai Management

October 24, 2024

Excellent service and communication. They were dealing with a power outage and made sure we were taken care of in a timely manner considering the circumstances. More

by darlene.shinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star love Darlene, have a wonderful day. Safe travels. PH Hyundai Management

October 24, 2024

Our go to place for service. Have never had an issue this past visit was just not up to the usual standard. More

by Sil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rui
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Oct 25, 2024 -

Puente Hills Hyundai responded

Sorry about that Sil, please private message me with your contact information so we can look into this matter further. Thank you, PH Hyundai Management

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