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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,509 Reviews

4,509 Reviews of Puente Hills Hyundai - Service Center

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May 14, 2025

Joey was great! He owned the issue and made sure everything was as it should be. More

by DLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph in service department
May 13, 2025

Everything was good No issues I don't know what else to say I don't know More

by Shortyin626
Recommend Dealer
Yes
Employees Worked With
Joey
May 16, 2025 -

Puente Hills Hyundai responded

You said it all with the 5-star feedback! Thanks for sharing. Have a wonderful weekend coming up. Mike L. General Manager

May 13, 2025

I’m always happy to have Javer as my service advisor! He’s truly the best! More

by KDHolmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Puente Hills Hyundai responded

He is a truly amazing service advisor. We love this review and having him around the store. Thanks for sharing. Mike L. General Manager

May 13, 2025

They have good people that are competent in their jobs. Those who really provide a customer with good service. More

by ROMINAFAISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Puente Hills Hyundai responded

Thank you Romina, let us know how we earn that additional star on your next visit. We appreciate the positive feedback. Have a nice day. Mike L. General Manager

May 13, 2025

Mr. Lee knew me by name and site remembered me from previous visits always takes care of me and provides me with updates and recommendations went to Hills. Hyundai Service service has been excellent. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
May 16, 2025 -

Puente Hills Hyundai responded

Hi Jeff, it was a pleasure seeing you again. Our team and I truly appreciate the continued patronage and loyalty to Puente Hills Hyundai. Happy to read we once again provided you with a 5-star visit. Have a great weekend sir. Mike L. General Manager

May 13, 2025

Pleasant, friendly staff all around, service advisor, mechanics, and whoever brought up the car at the end. Took care of the issue in a timely manner More

by TBSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tino
May 16, 2025 -

Puente Hills Hyundai responded

Glad you are now safely back on the road in a timely fashion. Thanks for sharing about your recent visit. Have a great weekend. Mike L. General Manager

May 10, 2025

Always good customer service, Javer makes sure to let you know what needs servicing and he gives you options. I didn't have to wait too long. My car was finished sooner than I thought it would be. More

by denise21nicole@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
May 10, 2025

Great service Fast and efficient It was great. It was fast. It was efficient. Ok More

by rangelup95
Recommend Dealer
Yes
Employees Worked With
Joey
May 10, 2025

The service was friendly. I got a thorough explanation of the other things that needed to be done and what needed to be done on my next service. More

by DEANNA.77
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
May 16, 2025 -

Puente Hills Hyundai responded

Thank you Deanna! We will share this review with Jae today. Have a nice weekend. Mike L. General Manager

May 10, 2025

I like how there are refreshments in the waiting room. I like how there is a free car wash after the mechanics are done with their task. The staff is friendly and take care of the customers. More

by DEANNA.77
Recommend Dealer
Yes
Employees Worked With
Rui shen
May 16, 2025 -

Puente Hills Hyundai responded

No one typically likes waiting for their vehicles during service. We make sure that our guests are well taken care of while their vehicles are being worked on. Thank you for sharing about our facilities and amenities. Have a great day. Mike L. General Manager

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