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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,458 Reviews

4,458 Reviews of Puente Hills Hyundai - Service Center

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August 13, 2024

Service is decent, waiting time is not, I was told that my oil change will last an hour and 40 minutes, so I decided to wait at the nice waiting room, but it took 3 hours, that’s a lot of time to spend jus More

by Jmuroc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Joey is very friendly, professional and service is fast. Oil change price is fair. Waiting room facilities are comfortable. More

by PSKIM44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

How do you rate a dealer that is always under performing in customer service. If your paying for service they welcome with open arms as soon as its a warranty concern they make so many excuses not to perfo More

by bensu28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one.
August 07, 2024

Thank you for checking my Car but need to Check back again cos of the alignment still going on to the right side when you are driving in. Thanks Mark Radia More

by MARRKANTHONY.73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Unfortunately I had to wait 3 hours for my car maintenance. I realize that the lunch break was affected but also was informed that mechanics all took lunch at the same time adding an additional h More

by ROSEARIAS1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
August 07, 2024

Quick, simple and friendly service. Appreciate the complimentary car wash. Thank you so so much! More

by natalisng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Always quick to get checked in and situated. Javier gave a great explanation as to what was going to happen with my vehicle. More

by Marcosag13803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I have dealt with Javer for over 20years. He is a pro and always remembers my name. More

by dmoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star love Dmoneill. Have a wonderful week. PH Hyundai Management

August 03, 2024

Great customer service and Very friendly I am very happy with all the service they have provided me for my car and my husband‘s car More

by claudia.aragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Puente Hills Hyundai responded

Javer is the best to work with, thank you for taking notice. Have a great day and thank you for choosing Puente Hills Hyundai. PH Hyundai Management

August 03, 2024

I am thank that very kind of me all kind of thing, thank you your kindness.. More

by yjason0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Aug 08, 2024 -

Puente Hills Hyundai responded

Hi yjason0202, much appreciate the positive feedback. Have a great week. PH Hyundai Management

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