Puente Hills Toyota

it was excelent excellent customer service!! everything was smooth and easy. And it was very fast as well, i love coming to this place to do my service. thank you s excellent customer service!! everything was smooth and easy. And it was very fast as well, i love coming to this place to do my service. thank you so much,. More

Problem is there but you can't solve!! My purpose of this service was to correct the problem of the engine hesitation on acceleration. Tom Anderson told me after a road test that the proble My purpose of this service was to correct the problem of the engine hesitation on acceleration. Tom Anderson told me after a road test that the problem was found but didn't know the causes. Although the service order he cut authorized multiple points tests, the final report (Invoice) I got did not indicate anything at all about the result of the "multiple points" tests. They did drive my car for 34 miles to make a road test but came up with a conclusion "Could not duplicate customer concern for hesitation cause", despite the fact that Tom did say the problem was found. Did you make a TPS (Throttle Position Sensor) test and lean fuel condition test? These are a minimum requirement of test to find the causes of the engine hesitation, even a car layman like me knows. If they did, I want to have the report sent to me. Furthermore, the report attributes the problem to the fuel in the tank. If that is the problem, it should show in a test of the fuel transmission system but there was no indication at all, either, any test was done on that system. What should I do? Problem is there and you can't correct it? and this is only a year old car Toyota! More

Tire repair Puente Hills Toyota has always gone over and beyond for me and my family especially Octavio in sales... He is the reason I continue to take my car to Puente Hills Toyota has always gone over and beyond for me and my family especially Octavio in sales... He is the reason I continue to take my car to this dealer for any concerns... More

Routine Maintenance Good clean and fast. Easy to schedule, reasonable (for a dealer) price. Easy in, easy out. My choice of dealerships. A bit of a drive for me (and ther Good clean and fast. Easy to schedule, reasonable (for a dealer) price. Easy in, easy out. My choice of dealerships. A bit of a drive for me (and there is a dealer just a mile away), but worth the effort. AND they wash your car! More

maintenance the girl who helped me was very friendly and i didn’t have to wait too long. i also enjoyed my complimentary coffee and cookie! :) the girl who helped me was very friendly and i didn’t have to wait too long. i also enjoyed my complimentary coffee and cookie! :) More

Excellent and efficiently Friendly and efficient (30 min) and good movie ( guardian of galaxy 1) and nice waiting area with complimentary drink and cookie, very easy to make ap Friendly and efficient (30 min) and good movie ( guardian of galaxy 1) and nice waiting area with complimentary drink and cookie, very easy to make appointment. More

Perfect and fast service everyone is courteous No words can explain my satisfaction with Vanessa explaining details clearly and she’s always with smile when she talks that made me more comfortable No words can explain my satisfaction with Vanessa explaining details clearly and she’s always with smile when she talks that made me more comfortable More

Had a rattle in driver rear. Service solved the problem, th We always get great service by going to Tom Anderson. Service and attention to problem is very good. Car is always returned in a timely fashion and We always get great service by going to Tom Anderson. Service and attention to problem is very good. Car is always returned in a timely fashion and clean. More

Great & friendly service I come here for an Airbag recall and oil change. The service department is able to order the parts and schedule me in the next day. Not like other d I come here for an Airbag recall and oil change. The service department is able to order the parts and schedule me in the next day. Not like other dealership, after I make the appointment a few day earlier to make sure they have parts available, and on the day of appointment, they said I didn't have any reservation. More

Regular maintenance service service and all your employees are very nice they took care of my vehicle. The wait was worth it. I would recommend your department for all my needs service and all your employees are very nice they took care of my vehicle. The wait was worth it. I would recommend your department for all my needs More