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Puente Hills Toyota

City of Industry, CA

4.3
1,294 Reviews

17070 Gale Ave

City of Industry, CA

91745

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1,294 Reviews of Puente Hills Toyota

April 14, 2018

Excellent and professional staff. This was my third visit for service and have been very satisfied with the cordial and prompt attention to my needs. Awesome and would recommend your More

by DIMNABELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Lynn Jung
April 14, 2018

Unprofessional I followed the schedule for next service in accordance with that stated in the invoice, but in fact my free sevice is past, I end up having to pay it. More

by ICHINI26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KHK,SS,SC,RCN
Apr 26, 2018 -

Puente Hills Toyota responded

Hello, We are disappointed that your last visit was not pleasant, having to come back and waste your time. We understand your time is valuable and we are working hard to make sure that this does not happen in the future and ensure to deliver your vehicle done correctly the first time and delivered in a timely manner. If you would like to further discuss any issues please feel free to contact me. Best regards, Sarah Cruz Customer Relations Manager scruz@puentehillstoyota.com

April 13, 2018

Service Very good nice people clean dealer always on time I like here for Free drink and cookies ,I like the internet Service and computer ! All g More

by channingyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kin kwan
April 13, 2018

A real pleasure. From the moment I arrived salesman was friendly and with no pressure took me on a ride in the vehicle I was interested in. Finance person was easy to More

by CALDERVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Morales , Kims Simms, Rene Prado
April 13, 2018

Great experience!! I went to Puente Hills Toyota looking for a good car for my daughter. Ray Alvarez showed us the 2018 RAV4, which was a great fit for her. He was very More

by THEROSSFAM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Alvarez
April 13, 2018

Service Andrew was my service worker. I needed tires and expressed that to him but I also said that I might need only 3. When Andrew called me he said I indee More

by BARBARABROWN1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
April 13, 2018

Excellent service I was attended to right away and they got me in and out in short order. I have been going to Puente Hills Toyota fro 12 years and have always received More

by Mike F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
April 13, 2018

Satisfied They did a very good job for my regularly maintenance service. Andrew Chang is very professional and really helped customer. Everyone there are so ni More

by SUN16347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Chang
April 13, 2018

Oil Change Good and efficient service provided, I have been coming here for service over 10 years and I am happy with their service provided, no complaint. More

by Guan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Anderson
April 13, 2018

Service guy Andrew Our service guy, Andrew Chang was very helpful and detailed about our needs!! Reviewed the findings and made recommendations! Had our can ready as p More

by JOANN8858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Chang was the only one we dealt with!
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