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Quality Subaru

Wallingford, CT

5.0
1,055 Reviews
Your Connecticut Subaru Clearance Center conveniently located in Wallingford, CT. Here to service your needs with our sales, service, and parts department. Thank you to our customers for making us #1! We look forward to continuing to serve you!
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711 North Colony Road

Wallingford, CT

06492

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Showing 1,055 reviews

February 19, 2016

do not trust sales man or service department was not made aware of all the oops you have to jump through to get their so called free incentives such as tires for life or a 4 th oil free. what a More

by disappointed buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Esposito
Feb 19, 2016 -

Quality Subaru responded

Dear disappointed buyer, Thank you for your feedback. The tires for life program was a program which we launched a few years ago for a limited time. The program has worked great for many of our customers, and continues to do so. When we signed you up for the program you were given a sheet explaining that you must rotate and balance your tires every 6,000 miles. We show no records of you doing any of these services. Our Ambassador oil change program has been in place for over 12 years. Your first oil change is free (which we show that you took advantage of), the next 3 you pay for and your 4th is free. Which we show in our records that we did give it to you for free. Not sure where the confusion is? Please feel free to contact me at 203.949.1104 Jack Blanchard Customer Relations Manager Quality Subaru

February 15, 2016

Amazing experience! This was our second visit to a subaru dealer in one day. We walked into Quality Subaru just looking to see what they had. We ended up walking out a fe More

by RickandAnne97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Soll
February 13, 2016

Unusual experience My experience was unusual for me because no one at Quality Subaru tried to pressure me or steer me in any way to some thing I did not want as other de More

by asloutback
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Hammond
February 10, 2016

Used car purchase Nice to go to a dealership where everyone is friendly and courteous. Nick Hammond was my sales representative. Boy, he really knows his stuff. Everyth More

by Subarujohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas Hammond, Nicholas Hammond
February 06, 2016

Purchase of Subaru forester Nick Hammond greeted me and listened to me carefully then he showed me the exact Subaru of my dreams. He is truly a personal, professional, and knowl More

by Subarucheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Hammond, Nicholas Hammond
February 03, 2016

Great experience Purchased a new Outback. This dealership was was very helpful,informative and no pressure it was the best experience to deal with such a professional More

by Dan z 171
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Soll
January 26, 2016

Great deals, great people, no pressure. This is my 3rd car I have purchased from Quality. Just like my last 2 experiences, I found the salesman to be very knowledgeable without a hint of pre More

by CTSteelerFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Aquino, Mark Soll
January 18, 2016

Very pleasant experience Whenever I take my car to this location Jonathan Dillon is always there to make sure things go well. The staff is always pleasant, respectful, and th More

by ramirez.christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Dillon
January 03, 2016

Staff was awesome! The staff went out of there way to make the purchase convenient for us and to locate a car with all of the amenities in which we were interested. In a More

by cheryl123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Soll
January 03, 2016

Bought my new Subaru from Chad Esposito We had a fantastic experience buying a certified pre-owned 2015 Outback at Quality Subaru. Customer service, sales, and financing were professional, c More

by SatisfiedCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Esposito
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