Quality Subaru

great service Karen Prisco very friendly and is always willing to fit you in for service. I did not buy my car there but always use the service department. They do Karen Prisco very friendly and is always willing to fit you in for service. I did not buy my car there but always use the service department. They do a great job. More

Excellent Service Department Jeff and Karen are always so helpful and friendly. They do a great job accommodating appointments and always deliver what they promise. I would high Jeff and Karen are always so helpful and friendly. They do a great job accommodating appointments and always deliver what they promise. I would highly recommend Quality Subaru to anyone looking for an exceptional service team!!! I travel an hour to use this dealership and I have one in my back yard!!!! More

My son had bought a care from this dealership in 2013. We love his Crosstrex and wanted to purchase one ourselves. Service was good.Mike was helpful in obtaining the car that we wanted. In my opinion, the de love his Crosstrex and wanted to purchase one ourselves. Service was good.Mike was helpful in obtaining the car that we wanted. In my opinion, the deal was done efficiently and honestly. More

"would I buy another Subaru and would it be at Quality?" I think that is best testimonial to a dealership and service department. I feel like the people at Quality want to make sure I am driving a safe car n I think that is best testimonial to a dealership and service department. I feel like the people at Quality want to make sure I am driving a safe car not just a car I purchased there and service there. Integrity in people is what I value. And a safe affordable vehicle that is dependable. Karen and Jeff and Paul are great. I've had my car almost 10 years now and plan on buying another at Quality. Angela Milani More

I was a lifetime customer of Quality Subaru. NOT ANY MORE! Salesman was very nice, reasonably honest, and well mannered. General Manager Mike Ward was a total liar and a creep. His demeanor, body lan MORE! Salesman was very nice, reasonably honest, and well mannered. General Manager Mike Ward was a total liar and a creep. His demeanor, body language, and rude tone of voice all gave away that he was lying his rear end off. While I know dealerships need to make money, it is in your best interest to AVOID Quality Subaru at all costs. It is being run by a General Manager that yells, name calls, and swears at staff and customers. There is making money, and then there is ripping people off! Mike Ward thinks he is a rip off artist. Mike Ward is a toxic GM for the owner of this dealer. He has cost this dealer many a customer that has left disgusted and driven down the road to either Premiere Subaru in Branford, or Watertown Subaru. I recommend you go to one of those places, and not to Quality Subaru. Only go to Quality Subaru if you want to be treated like a jerk, by a jerk! To the owner-get rid of Mike Ward and you will see your sales increase quite a bit! Your employees will be happier as well. He is a jerk to everyone! More

Thanks for your great service. Jonathan was super. He was tech savy and had a high knowledge of the vehicles. He also took time to thank me for my service in the Army. That got my a Jonathan was super. He was tech savy and had a high knowledge of the vehicles. He also took time to thank me for my service in the Army. That got my attention. Thank you. Peace. Robert and Colleen. More

Great Experience Miroslaw went above and beyond to answer any questions I had and help in my decision to purchase my car. I typically buy Toyota's and was hesitant to Miroslaw went above and beyond to answer any questions I had and help in my decision to purchase my car. I typically buy Toyota's and was hesitant to go with Subaru but because working with Miroslaw was truly a great experience and after test driving a Forester I will continue to stay with Subaru. He was so friendly and really made me feel comfortable. And the Forester is truly a great car and great quality. More

Ralph was very knowledgeable and helpful in selling us our new Subaru Legacy Ltd. He answered all of our questions to our satisfaction. Both Ralph and Chad were extremely helpful and took their time in our new Subaru Legacy Ltd. He answered all of our questions to our satisfaction. Both Ralph and Chad were extremely helpful and took their time in showing us all the features on our new vehicle when we picked it up at the dealership. Chad took us on a drive to show us how to use the Eyesight feature and Navigation system. We were very please with the way these two sales people helped us through the process of buying our new Legacy. More

Flat tire repair and alignment A deep pothole flattened my tire on my way to work. Quality Subaru had the tire I needed and was able to fit me in at a time that worked for me. Ka A deep pothole flattened my tire on my way to work. Quality Subaru had the tire I needed and was able to fit me in at a time that worked for me. Karen and Jeff were very friendly and knowledgeable. Jeff explained the alignment procedure and I left the service area happy. More

Ralph at Quality Subaru was very helpful and very experience to help us choose the right car. Other dealerships in the area we had to wait for a sales person to help us. At Quality Subaru they help experience to help us choose the right car. Other dealerships in the area we had to wait for a sales person to help us. At Quality Subaru they help right away and the whole buying experience was smooth. More