Quality Subaru

When I find something good, I keep it and this is how I feel about the service that Quality Subaru provides which in my book is the best. feel about the service that Quality Subaru provides which in my book is the best. More

Buying a car is usually slightly less fun than going to the dentist, but quality Subaru made the experience pain-free and easy! The staff was friendly, answered all questions, and had a no pressure approa the dentist, but quality Subaru made the experience pain-free and easy! The staff was friendly, answered all questions, and had a no pressure approach to doing business. I came to Quality and told them I wanted to buy a base model Impreza, they didn't try to "up-sell" me on models or options. The business manager, Ed Chen, made the paperwork process easy. The sales consultant Ralph Aquino, is first-rate. I will definitely recommend Quality and Ralph. More

Chris couldn't get to the price I needed on the car that I liked so he alerted me to an incoming Outback that was in my price range. It was a different color, but one I could live with and the price w that I liked so he alerted me to an incoming Outback that was in my price range. It was a different color, but one I could live with and the price was closer to where I wanted to be. I work in sales so I understand how difficult negotiating a deal with a potential customer can be. He got what I needed and got the deal done. I bought the car yesterday. More

the dealership was very good in repairing my vehicle and this is the reason why I have given it an excellent rating.the dealership was very clean and neat including the bathrooms, showrooms etc this is the reason why I have given it an excellent rating.the dealership was very clean and neat including the bathrooms, showrooms etc More

I was treated extremely well by Ralph and the rest of the team. They have a great deal of knowledge about Subaru's, are extremely friendly and easy to work with. My wife has purchased two cars from this de team. They have a great deal of knowledge about Subaru's, are extremely friendly and easy to work with. My wife has purchased two cars from this dealer, this is my first and we both think they do a great job. More

Karen was my service advisor for my 15,000 check up today. I had a couple of more questions and concerns with this servicing and Karen (as always) was right on them with the answers and suggestions. today. I had a couple of more questions and concerns with this servicing and Karen (as always) was right on them with the answers and suggestions. Thanks again Karen!! More

Everyone was friendly, helpful, and patient. They helped us consider alternatives to find a monthly payment plan that met our needs. The entire process took several hours, during which time they also provi us consider alternatives to find a monthly payment plan that met our needs. The entire process took several hours, during which time they also provided us with lunch! More

My wife and I wanted to purchase our first Subaru and when we visited the dealership for test drive, Ralph Aquino took us for a test drive on a 2014 Outback. After the test drive, based on our questions when we visited the dealership for test drive, Ralph Aquino took us for a test drive on a 2014 Outback. After the test drive, based on our questions and preferences, Ralph recommended us to test drive the 2014 Forester, but we were late for work and we decided to come back again. Few weeks later we made an appointment with Ralph and this time Ralph took us for another test drive on the Forester. We fell in love with the car after the test drive and Ralph was very knowledgeable in explaining the Subaru difference. We left the dealership and after a couple of months, I called Ralph and conveyed my interest in the Forester and visited the dealership. He gave us a fair deal and placed the order as we wanted a particular color with some accessories. When the car arrived, Ralph called me and I was able to trade-in our old car and drive out the new car. It was all done within a couple of hours as Ralph worked with the Business Manager Ed Chen, who was also great to work with and prepared all the paperwork, registration, financing etc. I would highly recommend Ralph to all my family and friends as it was a great car buying experience. I am hoping that the service department will also be able to match the same high level of customer satisfaction provided by Ralph. Thank you Quality Subaru! More

Customer service was great. Salesperson was helpful and explained everything I needed to know about my new car. I will recommend this dealership to my friends and family. Thanks for a great experience. explained everything I needed to know about my new car. I will recommend this dealership to my friends and family. Thanks for a great experience. More

I bought my Subaru at this dealership and have always had satisfactory service. I own a 2009 Forester which recently went in for a catalytic converter recall. After the car was serviced I noticed that it satisfactory service. I own a 2009 Forester which recently went in for a catalytic converter recall. After the car was serviced I noticed that it didn't feel like it was driving correctly. It seemed like it couldn't "catch it's breath" for lack of a better description and it kept on shifting all the time. I took the car back a week after the service and they were able to duplicate the problem. They did some corrective measures and for a week the car seemed OK but still sluggish. A week to the day after the second service the car duplicated the problem again. I took it back to Quality, and left it for them to check what they thought was the problem. They found the problem and it was what they had originally told me they thought it would be, if it happened again. I picked the car up two days later. It is running like a new pony with more energy than it had before they replaced the catalytic converter. I'm very happy with the service I continue to get at Quality whenever I go there. More