
Quality Subaru
Wallingford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,058 reviews
I bought an almost new Forester and the experience couldn't have been better. My salesperson, Matt, was great. He wasn't pushy. I felt like he truly wanted me to be happy with whatever I chose rega couldn't have been better. My salesperson, Matt, was great. He wasn't pushy. I felt like he truly wanted me to be happy with whatever I chose regardless of what or where I purchased. I got a great deal. When I went back to pick up the car, Matt spent quite a bit of time going over the car with me as I was not familiar with where everything was on the dash. He even took the time to program my Bluetooth! He was patient and friendly the entire time. I also met Ed Chen who went over all the paperwork. He offered me the extended warranty, explaining exactly what was covered. He, too, didn't push. It was my decision. I love me new Subaru and am extremely happy with my decision to purchase it from Quality Subaru. More
I came here to get many questions answered about the new I came here to get many questions answered about the new Crosstrek and to compare the features and relative value between a brand new one and one I came here to get many questions answered about the new Crosstrek and to compare the features and relative value between a brand new one and one with 3500 miles. Mike Mazik was a great, low-key salesperson. He patiently answered all my questions and was never pushy, rude or condescending. He ultimately priced the new one, which had more features, at approximately the price of the other. The trade-in allowance was very fair and he presented me with an out-the-door price, not one that didn't include tax and registration fees. The car was ready for pick-up in less than 24 hours and included window visors at no cost to me. I would rather not be pitched a Simonize treatment or extended warranties,( it seems ironic that the cars are presented as mechanically excellent until you buy, but likely to fail when it is add-on time.) Knowing that everyone has a job to do, I take no offense and am thankful that the buying process was neat and clean. I am very pleased with the car and with the folks at Quality Subaru. More
Another great service experience -- this service department is the best !! The entire service staff at Quality Subaru will always go above and beyond to help you. department is the best !! The entire service staff at Quality Subaru will always go above and beyond to help you. More
Exceptionally helpful and knowledgeable. Easy to work with. The service personal have always gone beyond what is necessary to explain and help and they always take the time to answer all questions and a with. The service personal have always gone beyond what is necessary to explain and help and they always take the time to answer all questions and address all concerns without making you feel rushed or like you are being a bother. More
Jeff was very helpful in ordering some parts I needed for my car. He had good knowledge of the car, got me the in stock parts quickly, and ordered the special order items. He called me the next day to let me my car. He had good knowledge of the car, got me the in stock parts quickly, and ordered the special order items. He called me the next day to let me know the special order parts were in and made the process as easy as possible so I could get my car back on the road. More
this is my 5th subaru from Quality-owning a total of 9.i have been dealing with them from when they first opened & have been very satisfied with the service from all the depts.on my latest visit i basicall have been dealing with them from when they first opened & have been very satisfied with the service from all the depts.on my latest visit i basically just went to look @ a few cars i had picked out on the internet--wound up buying one on the spot.the salesperson,Gary,read me pretty well & showed me what was the best choice in cars for me.i had it in two days.there was one small glitch which was remedied almost immediately.Paul from service was very helpful also-as usual.i have always recommended Quality & i will continue to do so. More
Purchase 3 previous subaru from this dealer. Atmosphere is friendly. Was hoping for a better price or extra free options because we were returning customer .. Did not get that. Price was ok.. Same as othe is friendly. Was hoping for a better price or extra free options because we were returning customer .. Did not get that. Price was ok.. Same as other dealers we visited. Love the car.. 2014 forester. More
Probably the most pleasant car buying experience for me ever! Matt our salesman was knowledgeable, Informative and pleasant to work with. The whole process went very smoothly, Including the owner Joe s ever! Matt our salesman was knowledgeable, Informative and pleasant to work with. The whole process went very smoothly, Including the owner Joe serving us homemade steak sandwiches. I would definitely recommend this dealership to everyone. More
Each employee I talked to was helpful and very courteous. I felt like I received excellent service and am only wondering how long it will be before we get rid of hubby's car and buy another Subaru from Quali I felt like I received excellent service and am only wondering how long it will be before we get rid of hubby's car and buy another Subaru from Quality. I think he has driven my Impreza almost as much as I have. I spent alot of time researching my purchase. Spoke to dealerships in Berlin, Vernon, Hartford, Springfield, Canton, Norwalk ect.. no one could offer better quality or price Quality in Wallingford. More
Great experience strated on day 1. The entire staff was very friendly, helpful and did not use hard sales methods. They were ready to answer any question and focoused on the product they sold and not why t very friendly, helpful and did not use hard sales methods. They were ready to answer any question and focoused on the product they sold and not why the competitors were not the best choice. The entire expeience went very well and I have already made recomendations for others to visit. More