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RBM of Alpharetta
Alpharetta, GA
5,345 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,345 reviews
February 25, 2022
Mark Higgs is Awesome! He takes the time to listen to the customer’s needs and wants and aims to please. This is my second purchase with Mark and I’m still thrilled with hi He takes the time to listen to the customer’s needs and wants and aims to please. This is my second purchase with Mark and I’m still thrilled with his high level of superior customer service! Mark doesn’t focus on the deal but rather the relationship! I trust Mark and will continue to give him my business. More
by Sherisesherman
Employees Worked With
Mark Higgs
Helpful February 25, 2022
makes buying a car a fun and when you are finished with the process he feels like a long lost best friend. the process he feels like a long lost best friend. More
by gharris
Employees Worked With
February 25, 2022
They were very helpful and worked with us to help meet our needs. We were very happy with this car buying experience! our needs. We were very happy with this car buying experience! More
by reddrollson1
February 25, 2022
Vaddim has been really helpful through this process. I counted on him when it came to getting right options for my vehicle. I counted on him when it came to getting right options for my vehicle. More
by Kobe Peasah
February 23, 2022
A friendly professionally handled experience from start to finish . Really appreciated the easy flow of paperwork and the personal walk through on the technology. Whole heartedly recommend RBM and fine p to finish . Really appreciated the easy flow of paperwork and the personal walk through on the technology. Whole heartedly recommend RBM and fine people who work there More
by Aspecht
February 22, 2022
Very nice guy, and he was very knowledgeable about the vehicle that I purchased. Hopefully, I will be back in a few years to purchase a Sports coupe. vehicle that I purchased. Hopefully, I will be back in a few years to purchase a Sports coupe. More
by Jojonnikko
Employees Worked With
February 22, 2022
Very easy to work with. The service is promptly completed and the staff are friendly and professional. The service is promptly completed and the staff are friendly and professional. More
by Wbmart
Employees Worked With
February 21, 2022
Fantastic Experience working with John Sauer and Roberto Manzur at RBM of Alpharetta, thank you both so much! John went above & beyond my expectations to ensure I was satisfied with my purchase. I felt we Manzur at RBM of Alpharetta, thank you both so much! John went above & beyond my expectations to ensure I was satisfied with my purchase. I felt welcomed & right at home when I walked in the door & as I drove off the lot, I felt like I had known John for years. Phenomenal Customer Service John. Thank you for your help. I will certainly call you again when I'm ready for my next new car! More
by Ashley Bankston
February 20, 2022
RBM has really given me a phenomenal experience from start to finish. The customer service agent Reagan welcomed me with warmth; Kyle (Sales Agent) and Donnie (Manager) finished the deal with true class start to finish. The customer service agent Reagan welcomed me with warmth; Kyle (Sales Agent) and Donnie (Manager) finished the deal with true class. They went above and beyond to make this experience one to remember. I have raved about RBM since the moment I made my purchase. Thank you all for the incredible experience. I am looking forward to being apart of this ambiance for future purchases. Thank you RBM Family. More
by Cymonefour
