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RBM of Alpharetta
Alpharetta, GA
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,808 reviews
October 26, 2022
Called Mark out of the blue after another Mercedes dealership sold the car I had started the buying process on. When I told Mark the situation and exactly what we were looking for, he got right on it dealership sold the car I had started the buying process on. When I told Mark the situation and exactly what we were looking for, he got right on it and found us what we wanted. He was a pleasure to work with. More
by coxinteriors
Employees Worked With
Mark Higgs
October 26, 2022
very professional very attentive highly recommended very knowledgeable the staff was very polite overall a very great experience will do it all over again knowledgeable the staff was very polite overall a very great experience will do it all over again More
by Mannie 2185
October 26, 2022
RBM’s has an friendly and inviting culture. We have purchased multiple cars from Ms. Moss and RBM. She is very personable and goes above and beyond finding the perfect car for our family. We sh We have purchased multiple cars from Ms. Moss and RBM. She is very personable and goes above and beyond finding the perfect car for our family. We shop at RBM specifically to do business with Ms. Moss. We trust her and she delivers amazing customer service. More
by MB
October 25, 2022
Bill Favini is the best. If you want to have a great experience at a dealership, he is the man to take care of you and your family's needs. The dealership at RBM is also un If you want to have a great experience at a dealership, he is the man to take care of you and your family's needs. The dealership at RBM is also unmatched in quality of service. Having owned other luxury brands I can tell you other service departments cant hold a candle to these guys! More
by Sgarriso30040
Employees Worked With
October 24, 2022
Just bought a vehicle from RBM and had a great experience. Kyle Edson was a pleasure to deal with. We have been a Lexus family for many years but no more. One of the best experiences I’ve had buyi experience. Kyle Edson was a pleasure to deal with. We have been a Lexus family for many years but no more. One of the best experiences I’ve had buying a car. Best place to buy a car in my opinion. More
by Foolsonstools
Employees Worked With
October 24, 2022
Royce Worley was attentive to my concerns and questions during the entire process. Having to purchase my vehicle and ship it to me was a whole new experience for me and Royce made it easy every step of t during the entire process. Having to purchase my vehicle and ship it to me was a whole new experience for me and Royce made it easy every step of the way and made sure I was completely comfortable conducting this transaction from far away. Thank you for your excellent service. More
by rob_melisquintana
October 23, 2022
Great experience working with John on purchasing my leased vehicle. He answered every question (and I had a lot of them) very quickly and even called several times to clarify anything I didn't quite un leased vehicle. He answered every question (and I had a lot of them) very quickly and even called several times to clarify anything I didn't quite understand. His guidance made what could have been a stressful process very smooth and easy. I would recommend RBM to anyone. More
by ClaudiaMB
Employees Worked With
John Sauer
October 22, 2022
Kyle Edson was instrumental in helping guide us to the right decision on a car! He was professional & made the experience very pleasant! right decision on a car! He was professional & made the experience very pleasant! More
by donnaedson
Employees Worked With
