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RBM of Alpharetta

Alpharetta, GA

5.0
5,814 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,814 reviews

May 14, 2022

David Wang has helped me and my wife with 2 purchase's now, he is great to work with and really take's care of his customers. He and the rest of the RBM team have truly earned our continued business. More

by Daverose0916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Harward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang, Steve Byrd, Melissa Denewellis, Rich Alder, Roberto Manzur
May 14, 2022 -

RBM of Alpharetta responded

Thank you, Dave. We really appreciate the kind words, and thank you for your business. We're delighted to hear that David and the entire team at RBM of Alpharetta could provide you with a great experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 13, 2022

Excellent customer service and very knowledgeable of the market trends which facilitated the decision to purchase today. More

by Marcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juwan, Mark Higgs, Roberto Manzur
May 14, 2022 -

RBM of Alpharetta responded

Thank you very much, Marcia! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Mark took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

May 13, 2022

Everything was fast and ready to go with the information on the car and car purchasing process. More

by Varunuppu36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
May 14, 2022 -

RBM of Alpharetta responded

Thank you very much, Varunuppu36. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Mark could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 12, 2022

The service that was provided was amazing from start to finish. Thank you so much. More

by shakeliamahoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Alivia Ayres, Royce Worley
May 12, 2022 -

RBM of Alpharetta responded

Thank you, Shakelia! We truly appreciate your kind words about RBM of Alpharetta. We are delighted to hear that Alivia, Ramona and Royce were able to provide you with the high-quality buying experience you deserve. Thank you for taking the time to share your experience with us. Sincerely, RBM of Alpharetta

May 12, 2022

John helped us order my new Mercedes and it was an excellent experience. He is knowledgeable, experienced, and he kept us updated while we waited for the car to be built. Would definitely work with More

by M Jackson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 14, 2022 -

RBM of Alpharetta responded

Thank you, MJackson, for the kind words about RBM of Alpharetta. We're delighted to hear that John took excellent care of you, and made you feel welcomed during your visit. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

May 09, 2022

RBM was awesome with helping find what I wanted. From sales to finance the entire experience was great!!! More

by RidaLove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs, Roberto Manzur
May 10, 2022 -

RBM of Alpharetta responded

Thank you very much, RidaLove! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Mark took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

May 09, 2022

We were able to find the exact car we were looking for. Mark was great in showing us all of the options and making suggestions. It was an all around great experience! More

by Robinking05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
May 10, 2022 -

RBM of Alpharetta responded

Thank you, Robin, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLB, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

May 06, 2022

John was an absolute pleasure to work with. A true professional who found the car I wanted! Thank you! More

by krissyrcarter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 09, 2022 -

RBM of Alpharetta responded

Thank you very much, Krissyrcarter! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

May 06, 2022

Vadim was the best salesman that I have ever dealt with and I have purchased several new cars!!🤪 he was very attentive and explained everything about the car! More

by Lakellh13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

RBM of Alpharetta responded

Thank you, Lakell. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 05, 2022

SteveByrd is without a doubt the Best service representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! More

by Charliebrown2605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
May 09, 2022 -

RBM of Alpharetta responded

Hello, Charliebrown2605! We are delighted to hear that Steve provided you with the best service possible. Thank you for taking the time to share your positive experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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