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RBM of Alpharetta
Alpharetta, GA
5,812 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,812 reviews
March 31, 2022
Mr. Mark Higgs is very professional and friendly. He did an awesome job. We loved to do the business with him. We definitely will recommend him to our family and friends. an awesome job. We loved to do the business with him. We definitely will recommend him to our family and friends. More
by Michellelin7890
Employees Worked With
Mark Higgs
March 31, 2022
Enjoyed working with our sales consultant Rich. He understood our needs and answered all our questions. Thought the presentation of going over the car features was done well. He understood our needs and answered all our questions. Thought the presentation of going over the car features was done well. More
by Jstansberry0
Employees Worked With
Rich Alder
March 31, 2022
Kyle at RBM of Alpharetta helped me out with purchasing my dream car, 10/10 would recommend! Great experience. my dream car, 10/10 would recommend! Great experience. More
by NewBenz4Me
Employees Worked With
March 31, 2022
What a pleasure it was to work with John on the purchase of my new Mercedes EQS. The new car buying process has change quite a bit since the pandemic, but John helped me through this journey. Professional of my new Mercedes EQS. The new car buying process has change quite a bit since the pandemic, but John helped me through this journey. Professional, knowledgeable and caring are only a few of his qualities. The day I picked up my car, he volunteered to come into the showroom on his off day to accommodate my schedule. Thanks again John and all the folks at RBM, the Car and the buying experience couldn't be better. More
by jtgreektexas
Employees Worked With
John Sauer, Roberto Manzur
March 31, 2022
Very happy with customer service at this dealership. This was my second purchase there and they continue to show the professional experience I expect from Mercedes’ Benz. This was my second purchase there and they continue to show the professional experience I expect from Mercedes’ Benz. More
by kkeenny
Employees Worked With
March 31, 2022
Excellent customer service! !! Mark was very knowledgeable , explained all features of the car , showed us the comp price list on market and we realized with got best deal with !! Mark was very knowledgeable , explained all features of the car , showed us the comp price list on market and we realized with got best deal within our budget More
by B2jude
Employees Worked With
Mark Higgs
March 31, 2022
Mark was attentive and helpful from the start. I found used car online and though it wasn't a Mercedes, Mark worked with me to ensure it was everything I wanted. It was the easiest car buying expe I found used car online and though it wasn't a Mercedes, Mark worked with me to ensure it was everything I wanted. It was the easiest car buying experience I've had. More
by Jlking1989
March 31, 2022
Gwen Moss is exceptional! She is personable and makes you feel like a friend. I truly appreciated all of her work and patience in helping us purchase a new car. I was very imp She is personable and makes you feel like a friend. I truly appreciated all of her work and patience in helping us purchase a new car. I was very impressed with her dedication to customer service and answering phone calls and texts even on her days off. I will refer everyone to Gwen Moss! More
by Laurenashleysheffer
March 30, 2022
Rich Alder is a true gentleman and I couldn’t be more thankful for his dedication to help me purchase my second Mercedes GLE! His follow up and attention to detail his truly exceptional. He was so patien thankful for his dedication to help me purchase my second Mercedes GLE! His follow up and attention to detail his truly exceptional. He was so patient with me as I worked through all of the details during the process. Cannot say enough wonderful things about him. He will forever get my business!! Truly the best! More
by jamiewalkermarie
Employees Worked With
Rich Alder
