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RBM of Alpharetta
Alpharetta, GA
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,784 reviews
December 28, 2021
It was a great pleasure working with Jeff Twiggs and his Outstanding Team. The purchase of my new Mercedes Benz was a very professional and seamless process and experience. Outstanding Team. The purchase of my new Mercedes Benz was a very professional and seamless process and experience. More
by louise09
Employees Worked With
December 27, 2021
Wonderful experience working with Gwen!! She was extremely personable, informative and knowledgeable throughout the entire experience! What a rockstar! extremely personable, informative and knowledgeable throughout the entire experience! What a rockstar! More
by michael.steadings
December 27, 2021
When we called Tommy about a Mercedes Benz GLE, He was very knowledgeable and answered all our questions. We waited 4 mos for our ordered GLE. definitely worth the wait. very knowledgeable and answered all our questions. We waited 4 mos for our ordered GLE. definitely worth the wait. More
by M Mack
Employees Worked With
Tommy Suh
December 26, 2021
This is the second vehicle I've purchased from Jeff at RBM. Jeff is extremely professional and extremely supportive throughout the buying process. I hope to buy my next vehicle from Jeff when the time c RBM. Jeff is extremely professional and extremely supportive throughout the buying process. I hope to buy my next vehicle from Jeff when the time comes!! More
by Mike R
December 24, 2021
So glad I found Jeff and RBM of Alpharetta! Jeff made my entire process seamless! I live in Tennessee almost 5 hours away so was nervous about the transaction but everything was so easy! I have definitely entire process seamless! I live in Tennessee almost 5 hours away so was nervous about the transaction but everything was so easy! I have definitely found my new favorite place to buy my vehicles! So worth the drive! Thank you Jeff!! More
by Mmillsap21
December 24, 2021
Jeff was very knowledgeable about our vehicle and answered all of our questions (there were a lot). He was very communicative and never left us hanging. Jeff and RBM will be forever get my business. answered all of our questions (there were a lot). He was very communicative and never left us hanging. Jeff and RBM will be forever get my business. Thanks for a GREAT experience! More
by Ianthia Bonner
December 24, 2021
Sid Karaca is the Best salesman I have ever worked with. He went above and beyond to help me through every step of the process. Answered all of my questions and consulted with every concern that I had. Sid He went above and beyond to help me through every step of the process. Answered all of my questions and consulted with every concern that I had. Sid is easy to work with. I'm a confusing man and wasn’t able to decide till the end if I wanted to buy the vehicle on my birthday or three months later on my wife's birthday, but sid was patient with me throughout the process and never said things or made me feel like in a situation where I was uncomfortable working with him. I'm so thankful that you were my salesperson. I would recommend Sid, 1000% to everyone. Amazing guy to work with and will definitely go to him for future Mercedes Benz purchases. -Savan Shah More
by Savan Shah
Employees Worked With
December 23, 2021
We had a wonderful experience with all staff at this location. Everyone was warm and made us feel welcome. Yet the single greatest factor for my purchase of the new GLE was my sales agent Royce Worley. location. Everyone was warm and made us feel welcome. Yet the single greatest factor for my purchase of the new GLE was my sales agent Royce Worley. Truly phenomenal. Had a way of making you feel at ease. No pressure sales, just great service! Felt like I was car shopping with a friend. Had he not been there, I can’t say I would’ve purchased this car! Thanks again for a wonderful experience. More
by Tonia F
Employees Worked With
Alivia Ayres, Roberto Manzur, Royce Worley
December 23, 2021
This is the second car I’ve leased at RBM of Alpharetta, with Bill Favini’s help. Due to the pandemic, this one took a bit longer to get, but it was well worth the wait! Once my new car arrived (GLC 300 Cou with Bill Favini’s help. Due to the pandemic, this one took a bit longer to get, but it was well worth the wait! Once my new car arrived (GLC 300 Coupe), Bill went above and beyond to make the experience as seamless as possible. Very professional and well done end-to-end. If you’re looking for outstanding, professional service during your car buying experience give Bill a call! More
by Linda
