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RBM of Alpharetta

Alpharetta, GA

5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,780 reviews

November 21, 2021

Excellent service by everyone. Royce Worley was top notch and Lisa Brennan was excellent she definitely knows what she's doing!! More

by romyr72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Royce Worley
Nov 23, 2021 -

RBM of Alpharetta responded

Thank you, romyr72, for the wonderful review. We are pleased to hear that Royce and Lisa took excellent care of you during your visit. We appreciate you taking the time to share your experiences with us! Best wishes, RBM of Alpharetta

November 20, 2021

My experience with purchasing my first Mercedes Benz was GREAT. Mr. Higgs was my salesman and helped me pick out the right vehicle for me. He is very knowledgable and gave me a lot of confidence that I was More

by Hamptonzeta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juwan, Ramona Razavi, Mark Higgs
Nov 23, 2021 -

RBM of Alpharetta responded

Thank you, hamptonzeta, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark, Ramona and Juwan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 20, 2021

We came into the dealership today simply to see what we could sell our CLA 250 for & Vadim helped us there, we unexpectedly decided to check on an SUV. We ended up leaving with a great deal on our trade-i More

by Ralu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth, Roberto Manzur
Nov 23, 2021 -

RBM of Alpharetta responded

Thank you very much, Ralu. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Vadim, Elisabeth and Roberto could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 20, 2021

RBM is our “go to” dealership for good reason; everything is top notch from sales to service. Speaking of sales, our most recent purchase of a 2022 GLB is the second one in the past year. Most importantly Ky More

by Tom W.
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Nov 23, 2021 -

RBM of Alpharetta responded

Thank you, Tom W. ! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Kyle could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 20, 2021

Jeff helped us to choose right Mercedes Benz for me and Jeff helped us to choose right Mercedes Benz for me and my family . He is outstanding in explaining car features and providing comparison between mo More

by Shivani Jha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ramona Razavi
Nov 23, 2021 -

RBM of Alpharetta responded

Thank you, Shivani Jha, for the wonderful review. RBM of Alpharetta is delighted to hear that Jeff could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Best wishes, RBM of Alpharetta

November 19, 2021

Beyond compare.- a spectacular experience awaits you here. And ask for Kyle Edson. They make you feel special and human. More

by Lshankar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Sexton
Nov 23, 2021 -

RBM of Alpharetta responded

Thank you very much Lshankar! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you during your visit. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 19, 2021

Just bought a second car from John within the last month. He knows his product, is a pleasure to deal with, and kept us updated every step of the way. John is a consummate pro. More

by mschwartz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Nov 23, 2021 -

RBM of Alpharetta responded

Hello, mschwartz! We are thrilled to hear that John provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 19, 2021

Great service Mark, thank you for her help and knowledge of the car I purchased, More

by Tarrancarter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs, Roberto Manzur
Nov 23, 2021 -

RBM of Alpharetta responded

Hello, tarrancarter! We are thrilled to hear that Mark provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 19, 2021

Wonderful environment, no pressure, knowledgeable staff, and great communication! Second time purchasing here. Very happy! More

by LauriLeslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Nov 23, 2021 -

RBM of Alpharetta responded

Hello, LauriLeslie! We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 18, 2021

Thank you for all the service that you do A great Thank you for all the service that you do A great welcoming place, a great experience More

by Mojaber66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

RBM of Alpharetta responded

Thank you, mojabber66! We really appreciate the kind words, and thank you for your business. We are thrilled to hear that the whole team at RBM of Alpharetta provided you with the high-quality service you deserve. We wish you all the best! Happy driving, RBM of Alpharetta

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