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RBM of Alpharetta

Alpharetta, GA

5.0
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,774 reviews

October 23, 2021

Dan was excellent and very knowledgeable, he saw to every question quickly and professionally. Dan also demonstrated the features of the car that I was unsure about. He made the transaction easy and quick. More

by vicky.coleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

RBM of Alpharetta responded

Thank you, vicky.coleman, for the kind words about RBM of Alpharetta! We're delighted to hear that Dan and the rest of our team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Happy driving, RBM of Alpharetta

October 23, 2021

Buy a car in RBA Alpharetta was very pleasant, it was not the typical purchase that takes hours, John was very attentive and offered us what we wanted, finance did an excellent job. In Gral we hope that he More

by MariaBriceno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisabet at the final car show, John Sauer, Roberto Manzur
Oct 25, 2021 -

RBM of Alpharetta responded

Thank you for your kind words and business! We hope that John and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your great experience with us! Sincerely, RBM of Alpharetta

October 23, 2021

RBM of Alpharetta exceeded my expectations. The staff was very professional yet very friendly and relaxed. It was apparent people enjoy working at this dealership. Ramona was especially knowledgeable and I r More

by allisonwilcox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Oct 25, 2021 -

RBM of Alpharetta responded

Thank you, allisonwilcox, for the wonderful review. We are pleased to hear that Ramona took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

October 22, 2021

It was the fastest and most efficient car purchase process that we have ever experienced. More

by Ebgeiger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
October 22, 2021

Sid was GREAT! I asked for a couple minor changes to be done to the vehicle and he got it done without any hesitation. Go shop RBM! And ask for Sid!!!!! More

by Tiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

RBM of Alpharetta responded

Thank you very much Tiffany! We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Sid could provide you with an enjoyable buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Sincerely, RBM of Alpharetta

October 21, 2021

This is our first time getting a Mercedes so we had tons of questions. Reza was very patient and informative. The process was seamless. Roberto in financing is also great. Love the energy! So happy we chose More

by avad221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton, Roberto Manzur
Oct 25, 2021 -

RBM of Alpharetta responded

Hello avad221! Thank you for taking the time to share your experience with us. We are so glad that you enjoyed working with Reza, and we hope to see you again in the future. Welcome to the Mercedes-Benz family! Sincerely, RBM of Alpharetta

October 21, 2021

Tommy is really helpful and very professional, he helps us with all our concern. He can be reach easily and timely answered all my queries. Our experience is smooth and easy since he is always make sure th More

by Dee D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Suh
Oct 25, 2021 -

RBM of Alpharetta responded

Thank you, Dee D, for the kind words about our team. We are thrilled to hear that Tommy and Lisa provided you with the great buying experience you deserve, and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

October 20, 2021

I was very happy with service provided. I just moved from Washington state and my first time using this dealer. Excellent customer service. Will return. More

by riojasj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Oct 25, 2021 -

RBM of Alpharetta responded

Hello riojasj! Thank you for the kind words and for your business. We are so glad to hear that you enjoyed you service experience, and we look forward to seeing you again. Happy driving, RBM of Alpharetta

October 20, 2021

Just moved into the area and had a bad tire that needed to be replaced. Steve Byrd checked me in, got the tire replaced and I also got a quick emission test. Very pleased with the service, especially as he More

by methvinpaintings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Oct 25, 2021 -

RBM of Alpharetta responded

Thank you, methvinpaintings, for the kind words about our service department. We appreciate you taking the time to share our thoughts with us. Your 100% satisfaction is our top priority, and we are grateful for your business. Best wishes, RBM of Alpharetta

October 20, 2021

RBM of Alpharetta was fantastic with assisting us as we purchased our car. We test drove a few cars and once we made the decision to buy, the process easy and smooth. Customer service was great. More

by KRobbins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Elisabeth Sexton, Alivia Ayres
Oct 25, 2021 -

RBM of Alpharetta responded

Thank you so much, KRobbins! We are delighted to hear that our team could provide you with a great buying experience. Please let us know if there is anything else we can do in regards to your new car. We'd be happy to assist you in any way we can. Happy driving, RBM of Alpharetta

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