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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

May 28, 2021

Look for Andy.. he is awesome.. He goes the extra mile to help.. Htalked me through the car.. gave a convincing point why I should buy this vehicle More

by Mmosindi
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
May 31, 2021 -

RBM of Alpharetta responded

Thank you, Mmosindi! We really appreciate the kind words and thank you for your business. We're delighted to hear that Andy could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 27, 2021

I purchased a certified Pre-owned Mercedes from Andy Sayers and was completely satisfied with his professionalism. Now I have been back for routine maintenance a couple of times and was fortunately luck More

by flashpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
May 27, 2021 -

RBM of Alpharetta responded

Hello, flashpaye! We are thrilled to hear that Andy and Andrei provided you with the high-quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

May 27, 2021

Wonderful customer service and overall just a very friendly and comfortable attitude. Was completely honest about any information and always gave a direct lead towards what we were looking for versus More

by Khansofwan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 27, 2021 -

RBM of Alpharetta responded

Thank you, Khansofwan1! We really appreciate the kind words and thank you for your business. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 27, 2021

I can't say enough great things about Bill Favini and RBM of Alpharetta. This is third car I've gotten from Bill and the experience is always the best. The other staff I met were helpful and courteous. Bill More

by anndorsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
May 26, 2021

Vadim was absolutely wonderful to work with! I found my car online and immediately got a call from Vadim after inquiring about it from Florida. I couldn't make it to Atlanta until the next week but Vadim h More

by triciatx15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
May 27, 2021 -

RBM of Alpharetta responded

Thank you, triciatx15! We really appreciate the kind words and thank you for your business. We're delighted to hear that Vadim and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Best wishes, RBM of Alpharetta

May 26, 2021

Great service and really smooth buying experience. Very informative on the details of the car. Showed good flexibility to work with . Overall a really good experience More

by Amitabhpm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Chad Boling
May 27, 2021 -

RBM of Alpharetta responded

Hello, Amitabhpm! We are so glad to hear that Andy was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

May 25, 2021

I had a wonderful car buying experience at RBM of Alpharetta! Mark Higgs was my sales rep and took great care of me throughout the entire car buying process. He was cool, calm, collected, and answere More

by Noellesmith01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
May 26, 2021 -

RBM of Alpharetta responded

Hello, Noellesmith01! We are so glad to hear that Mark was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

May 25, 2021

Mark Higgs is a professional,knowledgeable, friendly , caring sales person who know your needs By asking the right question his service is exceptional and I will definitely be coming back to him for my ne More

by Vivcar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
May 26, 2021 -

RBM of Alpharetta responded

Hello, Vivcar! We are thrilled to hear that Mark provided you with the high-quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

May 25, 2021

Andy and the whole team were wonderful today. I feel like I got a fair deal and the experience was seamless. I highly recommend RBM of ALPHARETTA! Thanks again Dr. Brad Brunet More

by aodocs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Roberto Manzur
May 26, 2021 -

RBM of Alpharetta responded

Thank you, aodocs! We really appreciate the kind words and thank you for your business. We're delighted to hear that Andy and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Best wishes, RBM of Alpharetta

May 24, 2021

The service from Mark Higgs was outstanding. He’s truly an asset to your organization. Thanks again Mark , we’ll definitely recommend you to our Friends! More

by Jayjube
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
May 26, 2021 -

RBM of Alpharetta responded

Thank you very much Jayjube! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Mark took excellent care of you during your visit, and we congratulate you on your new car! Happy driving, RBM of Alpharetta

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