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RBM of Alpharetta

Alpharetta, GA

5.0
5,812 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,812 reviews

June 11, 2021

Ramona and Andy were great to work with and very professional in helping get a deal completed. I very much appreciated their patience and flexibility. More

by Rstrong538
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi, Elisabeth Sexton
Jun 11, 2021 -

RBM of Alpharetta responded

Thank you very much Rstrong538! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Ramona and Andy could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

June 11, 2021

My man Jeff helped out me out ! Did an amazing job with making sure I was comfortable and got the best deal. Thanks man 1 More

by Jamariwarren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates, Roberto Manzur
Jun 11, 2021 -

RBM of Alpharetta responded

Thank you, Jamariwarren! We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Sincerely, RBM of Alpharetta

June 10, 2021

Working with this team is always a pleasure, consistently excellent service and all around great existing! We highly recommend Sheaffer and RBM! Thank you so much! More

by Sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

RBM of Alpharetta responded

Thank you very much Sara! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Sheaffer could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

June 08, 2021

Great experience everyone was welcoming even though I was running late. Salesman and the finance department was very nice I would recommend. We love the vehicle! Thanks More

by Shvntolbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jun 09, 2021 -

RBM of Alpharetta responded

Thank you very much Shvntolbert! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Reza and Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

June 07, 2021

Jeff was very helpful and done an outstanding.He was very informative every step of the process..He made this purchase smooth, fast and perfect More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jun 07, 2021 -

RBM of Alpharetta responded

Thank you, JB! We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

June 07, 2021

Thanks so much Mark. Dylan and I really appreciate your care and guidance. Also want to thank you for handling everything so quickly for us. Will definitely be seeing you again! More

by Bgf69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Jun 07, 2021 -

RBM of Alpharetta responded

Hello, Bgf69! We are thrilled to hear that Mark provided you with the high-quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

June 07, 2021

Purchased a CPO E300 from RBM Alpharetta with the help of Mark Higgs. Great service and knowledge of the cars and process. Highly recommend RBM and Mark! More

by cmadole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Jun 07, 2021 -

RBM of Alpharetta responded

Thank you very much cmadole! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Mark could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

June 06, 2021

John guided us to the right option. He was pleasant to work with and was quite knowledgeable about the vehicle. He followed up on all our open questions and provided answers to help us making decisions. More

by zhanger2007
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jun 07, 2021 -

RBM of Alpharetta responded

Hello, zhanger2007! We are so glad to hear that John was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

June 05, 2021

Pretty quick and painless process to buy a car. Andy was great to work with and very knowledgeable about the products. Will recommend this dealer to others. More

by Dspatton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Elisabeth Sexton
Jun 07, 2021 -

RBM of Alpharetta responded

Thank you, Dspatton! We really appreciate the kind words and thank you for your business. We're delighted to hear that Andy could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and we look forward to seeing you again soon! Sincerely, RBM of Alpharetta

June 05, 2021

John is great to work with. Love my new car! John is very knowledgeable and great communications. Second time he has sold me a car with ease and peace of mind. More

by Kristenemckinlay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jun 07, 2021 -

RBM of Alpharetta responded

Thank you very much Kristenemckinlay! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that John could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

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