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RBM of Alpharetta

Alpharetta, GA

5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,780 reviews

May 11, 2025

I recently purchased a Mercedes GLC E350 from RBM of Alpharetta and had the pleasure of working with Lori Mohr as my sales representative. From the moment I arrived, Lori made the entire experience smoo More

by dita
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

RBM of Alpharetta responded

Hello Dita, Thank you for taking the time to share such a wonderful experience! We’re thrilled Lori was able to provide you with a smooth, efficient, and truly personalized buying journey. Her dedication—especially going above and beyond with your busy schedule—exemplifies the level of service we’re proud to offer at RBM of Alpharetta. We’re honored to have earned your recommendation and wish you many enjoyable miles in your new Mercedes GLC 350! All the best, Your Friends at RBM of Alpharetta

May 11, 2025

It is a pleasure to write this 5 star review and share my very positive experience at RBM, Alpharetta. I am very appreciative of the competence and responsiveness of Daren Ball, Service Advisor, and the inc More

by Bob G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Again, Daren Ball, Service Advisor and Jody Shellenbarger, Shop Foreman are great; thank you both!
May 20, 2025 -

RBM of Alpharetta responded

Hello Bob, Thank you so much for your kind words! We’re delighted to hear that Daren and Jody provided you with the attentive, competent service you deserve. Their commitment to both quality repairs and outstanding customer care truly reflects the standards we uphold at RBM of Alpharetta. We’re grateful for your trust, especially with your RV, and look forward to assisting you whenever you’re in the area. Safe travels and thank you again for choosing us! All the best, Your Friends and Family at RBM of Alpharetta

May 10, 2025

Reza isn’t just a car salesman, he’s a calm in the storm of car buying. No pressure, no games, just honest guidance and solid follow-through. If you’re buying a car, ask for Reza. Trust me, your future se More

by Afshin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

RBM of Alpharetta responded

Hello Afshin, Thank you for the thoughtful review! Reza truly goes above and beyond to make the car-buying process smooth, honest, and stress-free. We’re so glad his calm and straightforward approach made a lasting impression. Your future self has great taste — enjoy every mile in your new vehicle! All the best, Your Friends at RBM of Alpharetta

May 10, 2025

I had a fantastic experience working with Reza at RBM. From the moment I arrived, he was attentive, knowledgeable, and never pushy. He made the entire process smooth — from the test drive to the final pap More

by Maryam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

RBM of Alpharetta responded

Hello Maryam, Thank you so much for sharing your experience! We’re delighted to hear that Reza provided such attentive, transparent, and knowledgeable service throughout your journey at RBM. It’s our goal to make every step — from the test drive to the final paperwork — smooth and enjoyable. We truly appreciate your recommendation and hope you enjoy every mile in your new Mercedes-Benz! All the best, Your Friends at RBM of Alpharetta

May 10, 2025

Exceptional! Britt is absolutely amazing. He provided an efficient, stress free experience for my first Mercedes purchase. Britt is not only a top notch profess More

by Belzimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maldonado
May 20, 2025 -

RBM of Alpharetta responded

Hello Barbara, Thank you so much for the kind words! We’re thrilled to hear that Britt made your first Mercedes-Benz experience both seamless and enjoyable. His professionalism and authenticity truly set the tone for the level of service we strive to provide. Welcome to the Mercedes-Benz family — we look forward to being here for you every step of the way. All the best, Your Friends at RBM of Alpharetta

May 09, 2025

I've been an RBM of Alpharetta customer for many years, mostly servicing my 2013 Mercedes-Benz E350 Convertible, and more recently, new car shopping. My service experience has been top notch. I'm alway More

by rsekeres
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Moore
May 09, 2025 -

RBM of Alpharetta responded

Hello Valued Guest, Thank you so much for your kind words and continued loyalty to RBM of Alpharetta! We’re thrilled to hear that your service experience has been top-notch over the years and that Vadim and Donnie have made your car shopping process so enjoyable. We strive to provide both excellent service and a stress-free experience, and it’s great to know we’ve met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future, whether for service or your next purchase! All the best, Your Friends at RBM of Alpharetta

May 09, 2025

The team at RBM of Alpharetta makes buying a car a simple and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs a More

by dsimic410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

RBM of Alpharetta responded

Hello Mr and Ms Simic, Thank you for sharing your experience! We’re so glad to hear that Bill made your car-buying process simple and enjoyable. His commitment to understanding your needs and helping you find the perfect car is exactly what we strive for at RBM of Alpharetta. We appreciate your continued trust in Bill and our team, and we look forward to assisting you with your future vehicle needs! All the best, Your Friends at RBM of Alpharetta

May 09, 2025

RBM was great, Lori Mohr was our salesperson, she is awesome! Martin did a great job with vehicle orientation. More

by Will Daniel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

RBM of Alpharetta responded

Hi Will, Thank you for your kind words! We’re thrilled to hear that Lori and Martin made your experience a great one. We’ll be sure to pass along your compliments to both of them. Enjoy your new vehicle, and we look forward to welcoming you back to RBM of Alpharetta in the future! All the best, Your Friends at RBM of Alpharetta

May 09, 2025

Lori Mohr was our salesperson at RBM of Alpharetta and did a great job communicating with us continually as our vehicle was being built. Great experience with Lori! Martin helped us to learn all about t More

by Willandmb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

RBM of Alpharetta responded

Hi Will, Thank you for taking the time to share your experience! We're so pleased to hear that Lori kept you well-informed throughout the entire build process and that Martin helped you get comfortable with all the features of your new vehicle. Providing a smooth, supportive experience from start to finish is what we aim for, and we’re glad to know we delivered. Enjoy every mile in your new Mercedes! All the best, Your Friends at RBM of Alpharetta

May 06, 2025

Jeff Twiggs and the entire RBM team were amazing. Best customer experience and reason we go to RBM Thank you More

by hermanelainem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Herman, Thank you for your wonderful feedback! We’re so glad to hear that Jeff and the RBM team made your experience exceptional. We truly appreciate your trust and look forward to assisting you again in the future. All the best, Your Friends and Family at RBM of Alpharetta