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RBM of Alpharetta

Alpharetta, GA

5.0
5,809 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,809 reviews

May 17, 2021

Andy Soyers at RBM Alpharetta was the perfect sales person for my wife and I. He was professional, knowledgeable, courteous, patient, and didn't pressure us to make a decision. We drove several cars More

by Dtolson53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady, Elizabeth, in the new car delivery department was exception as she taught us all the settings on the vehicle. , Andy Sayers, Elisabeth Sexton
May 18, 2021 -

RBM of Alpharetta responded

Thank you very much Dtolson53! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Andy could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

May 15, 2021

Purchased a used car from out of state and John was great to work with. He was very responsive and kept me informed every step of the way. It was luck of the draw calling in from North Carolina but I feel f More

by Satisfied in N.C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 17, 2021 -

RBM of Alpharetta responded

Thank you, Satisfied in N.C.! We really appreciate the kind words and thank you for your business. We're delighted to hear that John could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Sincerely, RBM of Alpharetta

May 15, 2021

Wonderful excellent service. A true trusted advisor. We have purchased several cars from Reza and each time the experience has only gotten better. With Reza, the purchase of the vehicle is only the beginni More

by Lip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Mark Higgs
May 17, 2021 -

RBM of Alpharetta responded

Thank you very much Lip! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Reza could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

May 14, 2021

Found this dealership to be very customer oriented. Found us the exact car we wanted and didn’t gouge us On price even though it was a hard to find vehicle. Had a great experience with John Sauer & t More

by Scott M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, John Sauer, Chad Boling
May 17, 2021 -

RBM of Alpharetta responded

Hello, Scott M.! We are so glad to hear that John and the RBM team was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

May 13, 2021

Like most businesses, a dealership is only as good as it’s people. Well let me tell you, this dealership is exceptional because of their exceptional people and the professional approach they take with ev More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark McQuaid
May 17, 2021 -

RBM of Alpharetta responded

Thank you very much Pete! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Dan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

May 13, 2021

Vadim was a pleasure to work with. Made sure I had everything I wanted on my car. Attention to detail and really knows his product. I will refer my friends. He is very professional and I never felt ru More

by Darlenechatham5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
May 13, 2021 -

RBM of Alpharetta responded

Hello, Darlenchatham5! We are so glad to hear that Vadim was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

May 13, 2021

Very professional organization my best car buying experience yet. I expect nothing but the best in the future. Lot more to say that Hope I met the minimum 25 word requirement have a nice day. More

by randall.russell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona, Melissa Denewellis
May 13, 2021 -

RBM of Alpharetta responded

Thank you very much randall.russell! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Sid took excellent care of you during your visit, and we congratulate you on your new car! Happy driving, RBM of Alpharetta

May 13, 2021

He’s is really good sales personI really appreciate his He’s is really good sales person I really appreciate his help and support, he found better deal for me, when I went fist time looking for car anybody More

by Lcorrea1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

RBM of Alpharetta responded

Thank you, Lcorrea1! We really appreciate the kind words and thank you for your business. We're delighted to hear that Reza could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and we look forward to seeing you again soon! Sincerely, RBM of Alpharetta

May 13, 2021

Gwen provided the best car buying experience we ever had. We found her to be caring, attentive, and one with a marked sense of attention to detail. Her role went beyond the 'sales' mandate, and she in fact w More

by Mourad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton, Ramona Razavi
May 17, 2021 -

RBM of Alpharetta responded

Thank you, Mourad! We really appreciate the kind words and thank you for your business. We're delighted to hear that Gwen could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 11, 2021

Mark Higgs is wonderful professional sales man. He so patient and kind to his customers. He helped me all the way through the process and I’m satisfied with his service. Thanks file:///var/mobile/Lib More

by sdiorne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
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