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RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

April 30, 2021

Great service and easy to deal with. We felt we received fair value on trade and purchase. Rena and Romona were a pleasure to deal with. More

by C.wsellers
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
May 03, 2021 -

RBM of Alpharetta responded

Thank you, C.wsellers! We really appreciate the kind words and thank you for your business. We're delighted to hear that Reza and Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 30, 2021

Mark Higgs was fabulous to work with when purchasing my new GLE 450. I special ordered the car and he communicated with me over the course of production with an updated status on delivery. Everyone at RB More

by Tara Parrish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Mark Higgs
May 03, 2021 -

RBM of Alpharetta responded

Thank you very much Tara Parrish! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Mark could provide you with a professional, and engaging buying experience with your new GLE 450. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

April 30, 2021

It was a pleasure buying a car from RBM. John was fabulous. I appreciated his attentiveness while not being overly aggressive. I consider him one of the most authentic salesman I've ever had the plea More

by michaelthompsonmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, John Sauer
May 03, 2021 -

RBM of Alpharetta responded

Thank you very much michaelthompsonmd! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you during your visit, and we congratulate you on your new car! Happy driving, RBM of Alpharetta

April 29, 2021

Vadim Russu at RBM of Alpharetta went above and beyond the call of duty during the purchase of our new vehicle. He was kind, patient and professional with no pressure throughout the process, as was Lisa More

by carolinehpardy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

RBM of Alpharetta responded

Thank you very much carolinehpardy! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Vadim and Lisa could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

April 29, 2021

Thank you RBM of Alpharetta! Loving my new wheels and so grateful for the outstanding service from Rich Alder and Elizabeth Sexton. Appreciate your attention to detail! More

by MM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisabeth Sexton, Rich Alder
Apr 29, 2021 -

RBM of Alpharetta responded

Hello, MM! We are so glad to hear that Rich and Elizabeth was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

April 29, 2021

Best automotive purchase experience with Rich! Very professional and polite, ‘no pressure’ and ‘no rush’ approach gave me comfort and trust during my search and decision to purchase at RBM Alpharetta. More

by Libby100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at Reception Desk very welcoming and profesdional, Ramona Razavi, Rich Alder
Apr 29, 2021 -

RBM of Alpharetta responded

Hello, Libby100! We are so glad to hear that Rich was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

April 29, 2021

I have been a customer of RBM of Alpharetta for over five years. During this time the people I’ve worked with including sales and service have always been professional, informed and courteous. More

by Phmartin22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Alder, Roberto Manzur
Apr 29, 2021 -

RBM of Alpharetta responded

Thank you, Phmartin22!. We really appreciate the kind words and thank you for your business. We're delighted to hear that the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Best wishes, RBM of Alpharetta

April 29, 2021

Great buying experience! From the time I first contacted Vadim until we drove our new Mercedes out of the dealership, it was a real pleasure doing business with Vadim and all others at RBM Alpharetta. We co More

by Happy Buyer
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
May 03, 2021 -

RBM of Alpharetta responded

Thank you, Happy buyer! We really appreciate the kind words and thank you for your business. We're delighted to hear that Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving look forward to seeing you again soon! Sincerely, RBM of Alpharetta

April 29, 2021

Reza follows through on every step and takes the precise care as you would expect. Not a single thing I had to revisit or go back and forth on. More

by Parth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Apr 29, 2021 -

RBM of Alpharetta responded

Thank you, Parth! We really appreciate the kind words and thank you for your business. We're delighted to hear that Reza could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 28, 2021

Excellent experience of buying a car great product and services shout out to Mark Higgs and Ramona Razavi Smooth car buying experience be back for future purchase Thank for great experience More

by Habeeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Mark Higgs
Apr 29, 2021 -

RBM of Alpharetta responded

Thank you very much Habeeb! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Mark and Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

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