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RBM of Alpharetta
Alpharetta, GA
5,807 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,807 reviews
April 14, 2021
John made it very easy to buy the car I had been looking for. Worked over the weekend to ensure everything was ready for my visit on Monday and eventual purchase. Great experience with the team at RBM! for. Worked over the weekend to ensure everything was ready for my visit on Monday and eventual purchase. Great experience with the team at RBM! More
by cragan719
Employees Worked With
Ramona Razavi, Elisabeth Sexton, John Sauer
April 13, 2021
This was my first experience with a luxury car dealership and they exceeded my expectations. I ordered my car and John kept me updated each week until its arrival. I love my car so much!!! dealership and they exceeded my expectations. I ordered my car and John kept me updated each week until its arrival. I love my car so much!!! More
by Samella R
Employees Worked With
Ramona Razavi, John Sauer
April 13, 2021
Mark Higgs provided my wife and I an exceptional car buying experience. He was professional relative to the transaction process and knowledgable about the features of the car we selected. Most importa buying experience. He was professional relative to the transaction process and knowledgable about the features of the car we selected. Most important he listened to us about our needs and desires in an auto and then helped us choose just the right car for us. Excellent experience from beginning to end. More
by Tony Collins
Employees Worked With
Ramona Razavi, Mark Higgs
April 12, 2021
The pre-purchase process ,to include description, features, options and explanation of next steps were fully transparent. The efficiency, accuracy and timeliness of the purchase transaction is the sm features, options and explanation of next steps were fully transparent. The efficiency, accuracy and timeliness of the purchase transaction is the smoothest l’ve experienced ever. The professionalism, courtesy and friendliness of the entire RBM team is of the highest order. Our complete experience was superlative! More
by Ron Lilly
April 12, 2021
Jeff Twiggs and the staff at RBM Alpharetta once again delivered the highest quality service with a new car purchase! The entire staff provides a warm and professional welcome with the most genuine care! delivered the highest quality service with a new car purchase! The entire staff provides a warm and professional welcome with the most genuine care! Thank you and I’ll definitely be back.. More
by GF
April 12, 2021
I flew from Florida to Georgia to do a deal with John. He was a straight shooter and a Class act! I highly recommend John to anyone seeking a new car. He was a straight shooter and a Class act! I highly recommend John to anyone seeking a new car. More
by DanL
Employees Worked With
John Sauer
April 11, 2021
We just completed our second transaction with Kyle Edson and could not have been more pleased. HE IS BY FAR THE BEST AUTOMOBILE SALES CONSULTANT I HAVE EVER WORKED WITH!!! and could not have been more pleased. HE IS BY FAR THE BEST AUTOMOBILE SALES CONSULTANT I HAVE EVER WORKED WITH!!! More
by brad
April 10, 2021
Dan was great! He really made the process so much easier than I thought it'd be! He was patient and very kind to us. Would definitely recommend asking for him when looking at a vehicle at RBM! than I thought it'd be! He was patient and very kind to us. Would definitely recommend asking for him when looking at a vehicle at RBM! More
by ashleydsantoyo
Employees Worked With
April 10, 2021
Dan and the RBM were great to work with. Very professional and detailed. It was as easy a car buying experience as I have ever had. professional and detailed. It was as easy a car buying experience as I have ever had. More
by rickwolfe66
April 09, 2021
My son was buying a used luxury car for the first time on his own and John Sauer was a delight to work with. He was very educational about the service history on the car which provided great peace of mind. his own and John Sauer was a delight to work with. He was very educational about the service history on the car which provided great peace of mind. The negotiations and trade in went smoothly and quickly. John was able to work very well with his Sales and Finance managers to get us the car we wanted at a fair price with competitive financing. It was an easy, pleasant, one stop shopping experience. Everyone at this dealership was very friendly from the moment we walked in the door. I am not in the market for a car right now but will return to this dealership in the future when I am next looking for new or used luxury car. More
by Meme
Employees Worked With
John Sauer
