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RBM of Alpharetta
Alpharetta, GA
5,807 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,807 reviews
April 09, 2021
I just acquired my second car from John and from RBM of Alpharetta. The fact that I came back attests to the great buying experience I have had. Thanks to the RBM team - we are very happy with our purcha Alpharetta. The fact that I came back attests to the great buying experience I have had. Thanks to the RBM team - we are very happy with our purchases! More
by Scott
Employees Worked With
John Sauer
April 07, 2021
Fast, efficient, and amazing service! RBM Alpharetta’s service department and my service advisor, Steve Byrd, are the gold standard of what good service should look like. I purchased my car with them and service department and my service advisor, Steve Byrd, are the gold standard of what good service should look like. I purchased my car with them and they will continue to earn my business in the future! Thanks again! More
by Jw1252
Employees Worked With
Steve Byrd
April 05, 2021
Vadim was AMAZING! Very pleasant to work with, Would recommend 10/10. Excellent customer service from the time I walked in, Will definitely be back! recommend 10/10. Excellent customer service from the time I walked in, Will definitely be back! More
by Ke
Employees Worked With
April 04, 2021
Visited RBM on a busy Saturday without an appointment and was quickly paired with Dan. He was very knowledgeable and friendly. He provided the service you expect from Mercedes!! We are so happy to be back in was quickly paired with Dan. He was very knowledgeable and friendly. He provided the service you expect from Mercedes!! We are so happy to be back in the Mercedes family!! We highly recommend Dan and RBM. More
by note4kimberly
Employees Worked With
April 03, 2021
Mark Higgs and the entire staff at RBM Alpharetta made us feel comfortable during our entire car buying process, It was a very fast and easy process. We have really enjoyed test drive with Mark. He was very feel comfortable during our entire car buying process, It was a very fast and easy process. We have really enjoyed test drive with Mark. He was very professional and knowledgeable. We are very satisfied customer and definitely will be back to RBM. More
by Emil Majksner
April 02, 2021
Everything about this dealership is outstanding. The facilities are lovely and the staff is attentive and helpful. Dan was very informative and patient. Highly recommend! facilities are lovely and the staff is attentive and helpful. Dan was very informative and patient. Highly recommend! More
by ellentuckertoms
April 01, 2021
RBM of Alpharetta is the best dealer shop to purchase car. Also, Thomas is the best sales man in GA. If you want to purchase a right car, find Thomas in RBM of Alpharetta. car. Also, Thomas is the best sales man in GA. If you want to purchase a right car, find Thomas in RBM of Alpharetta. More
by HK Kwon
Employees Worked With
Tommy Suh
April 01, 2021
John Sauer delivered my new car seamlessly. It was a rainy day, he had it pulled into the showroom to ensure I had a stellar experience. Due to the rain, the roof and inside door panels had not been wi rainy day, he had it pulled into the showroom to ensure I had a stellar experience. Due to the rain, the roof and inside door panels had not been wiped down (I did not even notice!). John sure did! He made sure they can back so my delivery experience was nothing but first class More
by Karen R
March 31, 2021
Great services at the service department. Especially from Steve Byrd. He took good care of my car and provided Five Star service at every step! Thanks! Steve Byrd. He took good care of my car and provided Five Star service at every step! Thanks! More
by LZ
Employees Worked With
Steve Byrd
