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RBM of Alpharetta

Alpharetta, GA

5.0
5,772 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,772 reviews

August 24, 2020

We are so pleased to have received exemplary customer service and professionalism from Mr. Mark Higgs. We have been MB customers for decades but were completely thrilled to have been able to work with Ma More

by GJRMRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you, GJRMRJ! We appreciate the kind words about Mark and RBM of Alpharetta. We are thrilled to hear that Mark went above and beyond to make your overall experience great. We do all that we can to make your buying the best it can be. We want to congratulate you on your new purchase, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

August 22, 2020

Jeff Twiggs and his team could not have made this process any easier! For my comfort and convenience Jeff brought the vehicle to my house and let me sign all of the paperwork in my home as well. A total clas More

by weilellen32
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you very much Weilellen32! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit and we congratulate you on your new car! We wish you all the best and happy driving! Sincerely, RBM of Alpharetta

August 21, 2020

I would sincerely like to thank RBM of Alpharetta for the professional service I received on my recent C300 purchase I would especially like to acknowledge my sales representative Gwen Moss. I truly appre More

by Teresa Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you, Teresa Freeman, for the kind words about RBM of Alpharetta. We're delighted to hear that Gwen took excellent care of you. If there is anything we can do with regards to your new C300, please, let us know. Your 100% satisfaction is paramount to us. Happy driving! Sincerely, RBM of Alpharetta

August 21, 2020

After my wife’s car accident we needed another vehicle and RBM took all the stress out of this situation. Gwen was fantastic and so easy to work with. This was our first Mercedes but after this experience More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you so much, Aaron. We are grateful for the kind words about RBM of Alpharetta. We are thrilled to hear that Gwen was able to provide a great buying experience! We wish you all the best and please let us know if we can resolve any concerns you may have about your new car. Happy driving, RBM of Alpharetta

August 21, 2020

I had the BEST car buying experience at RBM!From when I I had the BEST car buying experience at RBM! From when I placed my first phone call all the way to when my keys to my Mercedes was handed over! Kyle More

by India
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you very much India. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Kyle could provide you with a great buying experience. We wish you all the best! Happy driving, RBM of Alpharetta

August 21, 2020

I live in Henry County and I must say my experience with my salesperson Rich Alder and Ramona Razavi- Finance Department was definitely worth the travel. Rich Alder hands down is the best salesperson I've e More

by Angela H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Rich Alder
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you Angela! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Rich and Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority. Happy driving! Sincerely, RBM of Alpharetta

August 20, 2020

Kyle was the sales person I dealt with at RBM Alpharetta. He was very professional, answering my questions and offering me the best options given my requirements. The dealership itself is also very nice and More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

RBM of Alpharetta responded

Hello Jasmine! We greatly appreciate the kind words and we thank you for your business. We are glad to hear that you were highly satisfied with our sales department. Your complete satisfaction is our number one priority, and we do what we can to make every experience the best that it can be. we look forward to seeing you for service! Happy driving, RBM of Alpharetta

August 20, 2020

RBM of Alpharetta and the sales team are top quality. My wife and I flew down from Milwaukee to purchase a 2015 Audi Q7 TDI. Worked with Rich Alder in sales and Tom Ahern in finance. With everything done ov More

by rsorenson7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Rich Alder
Aug 20, 2020 -

RBM of Alpharetta responded

Thank you Rsorenson7! We appreciate the kind words, and thank you for your business. We are thrilled to hear that Rich and Tom took excellent care of you on your visit. Your complete satisfaction is paramount to us. We wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

August 19, 2020

John was great to work with and made the buying experience a pleasure. He worked hard to find a specific car that met our needs More

by tim_gilmore2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
August 19, 2020

RBM. Thanks so much for Vadim he is a great professional and a pleasure to work with. Thanks for all your help with our new Infiniti. Best Regards Brandon Bloch More

by Whiterhinotraders
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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