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RBM of Alpharetta

Alpharetta, GA

5.0
5,796 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,796 reviews

August 31, 2020

I'd like to start off this review by saying that I have purchased 11 vehicles in the last 8.5 years. I have a lot of experience in purchasing vehicles and have worked in the Sales Industry for several of t More

by ahernandez0909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
August 31, 2020

Mr. Mark Higgs was absolutely great! He was on point and very knowledgeable about my car. The staff was very professional and the whole experience was commendatory and very pleasant! Very pleased with my p More

by Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, Elisabeth Sexton, Mark Higgs
Sep 01, 2020 -

RBM of Alpharetta responded

Thank you, Rene!. We really appreciate the kind review. We're delighted to hear that Mark and the whole team at RBM of Alpharetta could provide you with an enjoyable buying experience. Your complete satisfaction is our top priority. We want to congratulate you on your new purchase, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

August 31, 2020

Jeff was great! He seemed to be very knowledgeable about my car. The staff was very professional and the experience was very pleasant! Very pleased with my purchase! More

by adriennmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Aug 31, 2020 -

RBM of Alpharetta responded

Thank you, Adrennmarshall! We do all that we can to make the buying experience the best it can be and we are delighted to hear that Jeff was able to make your experience pleasant! Your 100% satisfaction is a top priority. We want to congratulate you on your new purchase, and we wish you all the best! Happy driving! Sincerely, RBM of Alpharetta

August 31, 2020

Jeff was great! He listened to what I was looking for and found me the perfect vehicle. I had an incredible experience and will recommend Jeff and the dealership in the future. More

by Dashaorosz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
August 29, 2020

You can definitely feel like brand essence of Mercedes "The Best or Nothing" when you go to RBM of Alpharetta. It was an exceptional experience being it was my first time going to a Mercedes Benz dealersh More

by Vy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona, Mark Higgs
Aug 31, 2020 -

RBM of Alpharetta responded

Thank you, Vy! We appreciate the kind words about RBM of Alpharetta and we are thrilled to hear that Mark provided outstanding service on your visit. We want to congratulate you on your new purchase and we hope to see you soon for service. We wish you all the best! Happy driving, RBM of Alpharetta

August 28, 2020

Today we visited RBM and had an exceptional experience while purchasing a 2017 Certified E Class Mercedes Benz. Jeff Twiggs was one of the most curious and helpful sales people we have ever worked with at More

by don.saylor46
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

RBM of Alpharetta responded

Thank you, Don.saylor46! We are so thrilled to hear that Jeff took excellent care of you on your visit and provided you with a great buying experience. We do all that we can to make the buying experience the best it can be. If you have any concerns or questions on your 2017 E-class, please let us know. We wish you all the best! Happy driving, RBM of Alpharetta

August 27, 2020

I would like to say that my experience with RBM of Alpharetta was a great one. Especially our sales person Mr. Higgs. His approach and understanding to my concerns were very well received. I must say More

by flomcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Aug 27, 2020 -

RBM of Alpharetta responded

Thank you so much, Flomcamp, for your kind words about RBM of Alpharetta. We are so delighted to hear that Mark was very informative and provided a great buying experience. We want to congratulate you on your new car, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

August 27, 2020

It all starts up front with Mary Brown....first face you see when you walk through the door!!!!!!! Mary puts you in a great mood with her warm welcome. My buying experience with Jeff Twiggs was fantastic. J More

by Bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Aug 27, 2020 -

RBM of Alpharetta responded

Thank you so much, Bobby! We really appreciate the kind words about our team at RBM of Alpharetta! We are thrilled that Jeff, Mary, and Tom could make your overall experience fantastic. We do what we can to make the buying experience the best it can be. Congratulations on your new purchase! We wish you all the best! Happy driving, RBM of Alpharetta

August 26, 2020

We just had a great experience with Kyle at RBM of Alpharetta. He was very easy to talk to and really made you feel comfortable asking questions. From the test drive to delivery of the car he was just More

by Tony Perrino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

RBM of Alpharetta responded

Thank you, Tony! We are so glad to hear that Kyle went above and beyond during your buying experience! We do all that we can to make the buying experience the best it can be. Please do not hesitate to contact us if you have any concerns regarding your new car. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

August 26, 2020

Dan Berry and Neil Turry were absolutely a pleasure to deal with. I would highly recommend them to anyone. Ask for Dan, he's your man!!! More

by Creg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Aug 27, 2020 -

RBM of Alpharetta responded

Thank you so much, Creg. We are thrilled that Dan took excellent care of you on your visit and we want to congratulate you on your new car! Your complete satisfaction is our priority! Happy driving, RBM of Alpharetta

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