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RBM of Alpharetta
Alpharetta, GA
5,772 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,772 reviews
August 13, 2020
Wonderful experience! Reza was courteous, helpful, and professional! Will definitely use him again for our next lease! He was knowledgeable and was very helpful during the entire process. professional! Will definitely use him again for our next lease! He was knowledgeable and was very helpful during the entire process. More
by Kgaines1981
August 13, 2020
Expierence with John Sauer It was so easy to deal with John. I could not visit and had to do all virtually and it was easy and pleasurable. Define what was needed and John found It was so easy to deal with John. I could not visit and had to do all virtually and it was easy and pleasurable. Define what was needed and John found it. Great experience. More
by Robert Bruce Morrison
August 12, 2020
Good purchasing experince We initiated our inquiry with Reza Azizi and he facilitated our purchase experience in a very efficient, straightforward and pleasant way. The custom We initiated our inquiry with Reza Azizi and he facilitated our purchase experience in a very efficient, straightforward and pleasant way. The customer experience was handled professionally and seamlessly from the initial reception through the final purchase documents with Tome Ahearn. Reza did a top notch job managing the process. More
by kim
August 12, 2020
RBM was a pleasure to work with, especially my salesman Jeff Twiggs. Jeff was knowledgeable and very easy to work with. He found the perfect car for me! Jeff Twiggs. Jeff was knowledgeable and very easy to work with. He found the perfect car for me! More
by Carolbswanson
August 11, 2020
First class people and operation! Vadim could not have been better to work with! Elizabeth was very patient and pleasant while explaining all of the options on our GLE 350. Everyone we dealt with did ever been better to work with! Elizabeth was very patient and pleasant while explaining all of the options on our GLE 350. Everyone we dealt with did everything they said with such genuine care. Cheers to RBM! More
by Mike P
August 11, 2020
Reza and RBM are amazing!!! This is the second car Reza has sold me from RBM... I totally recommend both sales and service!!! All good!!!! has sold me from RBM... I totally recommend both sales and service!!! All good!!!! More
by eaglejpa
August 09, 2020
Excellent service lady I called today and the operator on the service desk did not give me the proper help. I was very disappointed and left a message on their manager's ph I called today and the operator on the service desk did not give me the proper help. I was very disappointed and left a message on their manager's phone and then I called the sales Mr. Reza Azizi. He promised to help. Later Kim called me back and helped me to find the right tire I need to replace when I was on the phone. I went there immediately and got the service done very quickly. What a wonderful lady! If I can give her more stars, I would rate her to 6 stars. Mr. Reza Azizi is a wonderful salesman, I bought this car 3 years ago and he today still remembered and helped me. He also deserve 6 stars rating. More
by peng8162
August 09, 2020
All the employees that we came in contact with we’re friendly. Our sale representative was knowledgeable. We drove all the way from South Carolina and had an.all around great experience friendly. Our sale representative was knowledgeable. We drove all the way from South Carolina and had an.all around great experience More
by pwalterSC
August 09, 2020
Fantastic experience buying a great vehicle. Loved the GLE 580 and they got me a deal quickly that I could live with. And got me thru finance in a flash so I wasn’t there for 2 hours. Jeff Twiggs our sale GLE 580 and they got me a deal quickly that I could live with. And got me thru finance in a flash so I wasn’t there for 2 hours. Jeff Twiggs our sales guy was awesome! More
by darintang16
August 08, 2020
Kyle was great and patient salesman. He did his best to keep us in loop even with covid madness.. strongly recommend this dealership and Kyle Edson keep us in loop even with covid madness.. strongly recommend this dealership and Kyle Edson More
by Amey
